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888 Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • Skrill
  • VISA
  • Mastercard
  • PayPal
  • Multibanco
Withdrawal limits
Not Limited for EUR
888 Holdings PLC
1997
> $100,000,000
OverviewBonusesUser reviews167Safety Index explainedDiscussion1Payment methods5
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888 Casino Review

888 Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. In terms of player safety and fairness, 888 Casino has a High Safety Index of 8.5, which makes it a recommendable casino for most players. Continue reading our 888 Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Safety Index of 888 Casino – Is it fair and safe?

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of 888 Casino, we have looked closely into the Terms and Conditions of 888 Casino and reviewed them. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

According to our approximate calculation or collected information, 888 Casino is a very large online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

We did not find 888 Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

On the whole, also considering other contributing factors in our assessment, 888 Casino has achieved a Safety Index of 8.5, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Note: According to our records, 888 Casino is related to 11 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of 888 Casino.

888 Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of 888 Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to 888 Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 61 complaints directly about this casino in our database, as well as 72 complaints about other casinos related to it. Because of these complaints, we've given this casino 35,093 black points in total, out of which 5,602 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of 888 Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

888 Casino has a Mixed User feedback score based on the 167 user reviews in our database. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

888 Casino company information and licenses

888 Casino belongs to  888 Portugal Limited and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.

888 Casino has a gambling license in Portugal. Their license was granted by Serviço de Regulação e Inspeção de Jogos.

About payment methods and win and withdrawal limits

888 Casino accepts 5 payment options. This includes: Skrill, Mastercard, VISA, PayPal, Multibanco.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at 888 Casino.

Language Website Customer support Live chat
English No Yes Yes
Portuguese Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at 888 Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of 888 Casino to be average.

Slots and casino games at 888 Casino

You can play these types of games at 888 Casino: Slots, Roulette, Jackpot games.

Titles supplied by 22 casino game providers are available. This includes NetEnt, Play'n GO, Pragmatic Play, Thunderkick, Big Time Gaming, iSoftBet, Red Rake Gaming, PearFiction Studios, Atomic Slot Lab, Games Global, Light & Wonder, Sigma Gaming, MGA, Bluberi Gaming, 888 Gaming, Wizard games, Indigo Magic, Spinberry, Stormcraft Studios, ALL41 STUDIOS, Gamomat, Reel Play.

888 Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from 888 Casino based on the data from our database.

Note: Visit our separate page on 888 Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Skrill
  • VISA
  • Mastercard
  • PayPal
  • Multibanco
Withdrawal limits
Not Limited for EUR

Games
Show all

Slots
Roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

Portuguese website
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (22)

  • NetEnt
  • Pragmatic Play
  • Big Time Gaming
  • Play'n GO
  • iSoftBet
  • Red Rake Gaming
  • Thunderkick
  • Sigma Gaming
CASINO SCREENSHOTS
888_casino_pt_game_gallery_desktop
888_casino_pt_homepage_desktop
888_casino_pt_promotions_desktop
888_casino_pt_game_gallery_mobile
888_casino_pt_homepage_mobile
888_casino_pt_promotions_mobile

Positives

  • Popular progressive jackpot slots
  • Phone customer support available
  • Various responsible gaming options available
  • Unlimited withdrawals

Negatives

  • Live chat is available only after registration

Interesting facts

  • Local version of popular international casino
  • Big online gambling company online since 1997
  • Casino is part of the 888 Holdings group
Author & Guarantor: Michaela Skalla Last updated: 31 May 2024 Anything incorrect or missing? Let me know
Casino Bonuses

888 Casino bonuses

Browse all bonuses offered by 888 Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (167)

User reviews of 888 Casino

This is a place to share experience with 888 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 167 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 months ago
It's a good casino where I've spent a lot of time, more than 100 hours. I can't say anything about the support, because I didn't contact them, and all the information I needed I found manually within the service.
• 3 months ago
they promised me a welcome bonus of 1000 euros and I've been playing for 2 years I haven't seen anything from that bonus and when I asked them they told me that and the choice of site I'll let you imagine how much money I put in in 2 years without downloading anything they always have RTP high (as they say) and the slots don't even pay the average figures and when you complain they tell you it's a matter of luck (and the usual excuse to leave you with nothing to say
) and we don't talk about poker at all,, there are certain players who always win even with rubbish as if they could see yours so no one has any hope of winning... and as they did with many players if you talk they'll tell you to self-excuse yourself or they block you...a terrible experience to forget
  • I've never had a withdrawal, so I don't know
• 4 months ago
Enjoyable, efficient, and love support. The casino has got plenty of games with got RTP.
  • Good customer support and always there to make your gaming experience enjoyable. Bonuses are given and plenty of slots and games to choose from.
  • NA
• 4 months ago
My friend told me to try this casino, because they've been playing there for year. I really like it, because of the high rtp and good odds. However, they need to introduce more bonuses! I hope someone from 888 reads this and changes it, because it's a joke.
  • High rtp
  • Good odds
  • High payout
  • Few bonuses
• 5 months ago
This is my favorite gambling site. Really nice welcome bonus and a good experience. I've been playing here for a while now. Support is bad tho, not responsible, so I have to read all the T&C on my own.
  • Welcome bonus
  • Games selection
  • Lack of live support
• 7 months ago
888 was the place I started online gaming. Once more providers became available, I moved to other platforms that have better loyalty schemes.

Their bonuses and loyalty are alright, but nothing to write home about.

They have a pretty good variety of games, and depositing was always immediate. I never needed to contact customer service for any reason so I cannot comment on that.

They never provided any actually free spins, any bonus was always as a result of a minimum deposit.
  • Hassle free experience from beginning to end
  • There are other providers with better loyalty systems
• 9 months ago
The site is nice, but I had no luck here. That's why I don't particularly like this site. She seems unhappy to me :(
  • Long history
  • bonus
  • support
• 10 months ago
I deposited and won and they don't pay me, it doesn't get any simpler than that, they talk about controls that are not very clear but the fact is that I don't see my money, and I will have to consult a lawyer to get me paid, make your choice
  • misleading and unclear
  • requests for documents to avoid paying
  • Account blocking for trivial reasons
• 10 months ago
This site didn't give me what I expected. Investment transactions are very fast, but when it comes to the withdrawal process, they slowed down a lot and even blocked my account. I have no idea why. Stay away!!!
  • live support and everything
• 11 months ago
They don't pay, I've been trying to withdraw my amount since October 21st, they've already deleted my account without my authorization, they ask for documents every week and they don't pay me.
  • Terrible
  • Horrible
  • Terrible service
  • Unprepared attendants
  • Without respect
  • Fraud
• 11 months ago
Known for its popularity and reliability, 888 Casino Es has been operating since 1997 and is widely recognized for its high quality games and payment options. This online casino focuses on quality rather than quantity, with a catalog of over 200 games including slots, table games and exclusive titles, developed by leading providers such as NetEnt, Pragmatic Play and MGA. The 24-hour live casino section offers an immersive experience with games such as roulette and blackjack.

In terms of accessibility, 888 Casino Es shines with its mobile compatibility, offering a seamless user experience on Android and iOS devices through its website and mobile app. Regarding safety and legality, it is regulated by 888 Spain PLC and has licenses from the DGOJ, ensuring fair games and random results verified by Gaming Associates.

The user experience is enhanced by various deposit and withdrawal options, including e-wallets and credit/debit cards, and a state-of-the-art data protection system to ensure transaction security. Additionally, 888 Casino offers regular promotions and 24-hour customer support.
  • Long history since 1997.
  • Compatible with mobile devices.
  • eCogra Certification.
  • Live dealer games and high limits.
  • High payouts (over 96% for all games).
  • Table games contribute little to bonus wagering requirements.
  • Lack of live chat support
• 11 months ago
i won a fair amount of money from here, no issues with getting it onto my bank, but they then blocked my account the day after i recieved it, emails to them about this were also ignored
  • paid out a great win
  • blocked for winning
• 1 year ago
This is one of my first casinos and it still works very well as before. When I decided to come back and play again after a while, I saw that almost nothing had changed. Lucrative welcome bonus, wide selection of games and fairly quick deposits. However, I encountered a problem in the work of the support team. I wanted the conditions of the welcome bonus

  • 1 a
• 1 year ago
I found myself very bad, to withdraw I had to provide several documents and they didn't give me the welcome bonus they promised me during registration
  • very high odds
  • they didn't give me the welcome bonus
  • slow and complicated withdrawals
  • outrageous customer service
• 1 year ago
Absolute disaster when it comes to withdrawals. First, the KYC was made more difficult for me without end, for no reason at all, since all documents are 100% correct. After that I wanted to pay out, but couldn't because it was only possible to use the same means of payment and because a debit card wasn't possible. Then I was promised that my bank account would be added manually was never done. 1500,- in the account, which has not been paid out for days - apparently! No recommendation, really bad club!
  • lots of games, but what's the use!
  • Payout!
• 1 year ago
TERRIFYING if you win YOU are blocked for months AND THEY ASK FOR A BILLION DOCUMENTS AND THEY WON'T ACCEPT THEM
  • thieves and casino scam
  • casino not recommended
  • fake welcome bonus
• 1 year ago
To make verification after i won with welcome bonus i have loosed 2 months. I think is it very long period...
  • 200 usd welcome bonus, low wager, no limit to win, only 500 usd per spin
  • very very long verification ...
• 1 year ago
I think it is a great casino to use as far as navigation , ease of use and variety. However, customer support is a real pain to get ahold of. Live support...forget about it. They do have other methods of contact, but response back is very slow.
Withdrawals, terrible !!! My first withdrawal took forever. They sent me an email saying that my bank refused the deposit from them and returned it to them. after a long time, finally received it. They assured me there would be no problem next time. Well, the very next withdrawal was the same problem! I called my bank and the said they never declined any deposit from 888, they have no record of any type of deposit ever being decline from them. Very shady business going on here. Still awaiting my second withdrawal.
  • variety of gaming
  • Poor withdrawal practices
  • poor customer support
• 1 year ago
if you win blocked for months unable to withdraw due to requests for documents which are then not accepted if you lose instead they do not ask for anything they are A BOOK SHOW
  • they ask for a thousand documents
  • withdrawals in process for months
  • they do not approve the documents on purpose so as not to pay
• 1 year ago
I like this Casino because it has lots of games and features. I love Wolf power game so although I lost everything it's always a pleasure. I will definitely play here again
• 1 year ago
pathetic, they block the account they do not give the welcome bonus they say they will give (before depositing they tell you that you are entitled after depositing by chance you are no longer eligible) they ask for a thousand documents and they do not accept them on purpose
  • document requests continuously
  • welcome bonus not given
  • very slow withdrawals
  • fake and useless customer support
• 1 year ago
Very bad, ultra super addicted slots, I've been a customer for 1 year and a half and I've NEVER been able to win anything.
  • well structured website
  • very addicted slots
• 2 years ago
The casino is not bad, but there are cons that need to be worked on.
Support team takes a long time to answer your questions and long processing times for payment
• 2 years ago
I've been playing the 888 for about 3 years. It is not true that players from Mecklenburg-Western Pomerania are not accepted. I am from MV. The game selection isn't as big as elsewhere and it feels a bit old-fashioned. But new games are added every month. Old ones disappear. But it's not bad. The bonus rules are also ok, otherwise it's like everywhere, 1h play, 1€ maximum bet and breaks between spins. I've won large amounts. These will be transferred by telegram. Works great. There is an app, various deposit options and verification is not as complicated as elsewhere.
I hope I could help.
piezza

• 2 years ago
I have deposited $200 into the account 10 days ago (1 September), play a bit, won $165 and then got locked out. The operation asked me to verify the documents which I have sent them on the same day. On the 3rd September, I got another rejection from the operation whom asked me for documents again, which I uploaded. Then on the 6th September, the operation request the same documents. On the 9th September 2022, they have asked me the same credit card with some info black out as before. The call centre just only say sorry but they have told me that I need to be verified in order to use their platform or make any withdrawals. I think they are deliberately trying my patience so I will eventually give up and then simply give the money to them.
  • Slow response time and verification
  • Stalling with repetitive verification delay tactics
  • Likely to be stealing money from me
• 2 years ago
i signed up and started playing there for fun but all i got was negativity just watching my money melt no matter how much i poured no profit. i don't know how original their games are but here they are definitely modified. never again I won't go in here, if you have extra money to waste, this is definitely the place
  • I do not have such
• 2 years ago
The platform looks good, I like the games but one big drawback is that it doesn't have a live chat
  • Live Chat
• 2 years ago
Slot or casino bonuses are virtually non-existent. It is not possible to convert them with real balance, and if you withdraw the withdrawable they are canceled. So either you lose everything and start playing with the Bonus or if you withdraw it is canceled as if it had never been there.
In short, you can only play them if you lose.
Quite bad process for a casino of this level. NOT RECOMMENDED
  • Non-redeemable bonuses with winning balance
• 2 years ago
This is among my favorites these days! This has been a fun casino to play at. I really like this brand.
• 2 years ago
I thoroughly enjoy 888 casino, I don't win every day but I don't lose every day either. For an RTG I have a good time here overall.
Safety Index explained

Safety Index of 888 Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 888 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.5/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about 888 Casino and related casinos (295)

295All5Opened104Not solved50Solved136Rejected

Complaints directly about 888 Casino

Complaints about related 777 Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: Can$8
777 Casino
Safety Index:Above average
Submitted: 24 Jul 2023

Complaints about related Mr. Green Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €300
Mr. Green Casino
Safety Index:High
Submitted: 11 Aug 2023
Resolved Our verdict

Case closed

Disputed amount: £183
Mr. Green Casino
Safety Index:High
Submitted: 18 Oct 2022
Resolved Our verdict

Case closed

Disputed amount: 26,000 kr
Mr. Green Casino
Safety Index:High
Submitted: 12 Apr 2021
Resolved Our verdict

Case closed

Disputed amount: €200
Mr. Green Casino
Safety Index:High
Submitted: 29 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: €1,750
Mr. Green Casino
Safety Index:High
Submitted: 09 May 2020
Resolved Our verdict

Case closed

Disputed amount: €120
Mr. Green Casino
Safety Index:High
Submitted: 12 Nov 2019

Complaints about related William Hill Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €60
William Hill Casino
Safety Index:High
Submitted: 02 Jun 2020
Show more complaints (+142)
Discussion

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