HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,168Opened938Unresolved5,199Resolved12,614Rejected21,417
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Turbowinz Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 29 Oct 2025
Disputed amount: 15,000 zł
Safety Index 6.9 Above average
Our verdict Case closed

Mafia Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 29 Oct 2025
Disputed amount: €500
Safety Index 8.0 High
Our verdict Case closed

1win Casino - Player’s deposit is delayed.

Resolved Submitted: 29 Oct 2025
Disputed amount: 1,480 VES
Safety Index 8.4 High
Our verdict Case closed

BDM Bet Casino - Player faces delayed withdrawal due to unclear deposit wagering requirements.

Resolved Submitted: 28 Oct 2025
Disputed amount: €600
Safety Index 9.0 Very high
Our verdict Case closed

MoonWin Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 28 Oct 2025
Disputed amount: €1,391
Safety Index 3.0 Very low
Our verdict Case closed

Duospin Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 28 Oct 2025
Disputed amount: €500
Safety Index 6.5 Fresh casino
Our verdict Case closed

1win Casino - Player's deposit is not credited.

Resolved Submitted: 28 Oct 2025
Disputed amount: 135 USD₮
Safety Index 8.4 High
Our verdict Case closed

iWild Casino DE - Player believes that their withdrawal has been delayed.

Resolved Submitted: 28 Oct 2025
Disputed amount: €7,500
Safety Index 8.9 High
Our verdict Case closed

Neon54 Casino - Player's winnings have been confiscated.

Resolved Submitted: 28 Oct 2025
Disputed amount: €40
Safety Index 9.2 Very high
Our verdict Case closed

Ninlay Casino - Player's withdrawal is delayed and canceled.

Resolved Submitted: 28 Oct 2025
Disputed amount: €300
Safety Index 4.8 Low
Show more complaints (+10)
Showing 2,351 - 2,360 of 12,614 complaints
1...235 236 237...1,262
Go to pageof 1,262 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.