Honestly, it all seems a bit dubious. If you search for the casino on Trustpilot, pandido-casinos.de is listed as a company-verified profile with three 5-star reviews, but in reality, depending on the country, it redirects the user to Casino XY, as many affiliate partners do. It looks like pandido.com, but it's not, because clicking on "Login" redirects you somewhere else.
Had I seen this "official profile" and the 3x 5* reviews beforehand, I would not have tried this provider because of the purchased reviews (all users with only 1 review on the platform), similar length, and praise for things that are standard).
Normally, I check Casino.Guru and AskGamblers to see if there are any unresolved complaints about payouts, and only use them if there aren't any, or for new providers that don't yet have any reviews, and only if the company behind them already operates reputable casinos.
The first reviewer's comment about "not paying out" initially put me off, but I've since read so many complaints and reviews that I know these aren't always the user's fault and are simply written by chance. Therefore, it only weighs heavily on me if that user had also filed a complaint here and the casino hadn't responded or had acted unfairly. But he didn't, which is something most casinos would do if winnings were justifiably withheld.
Since I found the provider through a trusted source and their special bonus, I deposited the minimum amount on Thursday, including the 200% bonus. Now, there are thousands of casinos with the same software as this one, and each can set its own terms and conditions, win limits, calculation methods, etc.
Here, when playing slots, the less common system is used where you first play with real money and the winnings are added to your real money balance. This is quite fair; there are often unfair rules where, for example, real money is wagered but winnings are added to the bonus, or only wagers made with bonus money count towards the wagering requirements.
If the casino chooses the real money to real money option, it has the advantage that if the player loses the original amount, they first have to wager the bonus amount, which is often difficult and even more often limited by maximum winnings such as 10x the bonus amount.
A disadvantage for the casino is the risk that the customer may have one or more good wins before losing their real money and then cancel their bonus and withdraw very quickly, without a bonus win limit.
In my case, luck turned 21 euros of real money into 451 euros, which were paid out today after 2 working days without any problems or shady games.
It's simply a shame that the provider, as mentioned at the beginning, operates somewhat opaquely in an industry where there are unfortunately far too many disreputable players.
A small additional positive experience, something I've only encountered in about 5% of casinos using this software. Understandably, the welcome bonus is deleted upon withdrawal request. However, as with almost all casinos using this software, the welcome bonus also includes 200 spins, credited in 20-spin increments over 10 days. These remain active even after a withdrawal and can then be used – assuming there's no configuration error, this is a very rare and fair move by the casino.
Had I seen this "official profile" and the 3x 5* reviews beforehand, I would not have tried this provider because of the purchased reviews (all users with only 1 review on the platform), similar length, and praise for things that are standard).
Normally, I check Casino.Guru and AskGamblers to see if there are any unresolved complaints about payouts, and only use them if there aren't any, or for new providers that don't yet have any reviews, and only if the company behind them already operates reputable casinos.
The first reviewer's comment about "not paying out" initially put me off, but I've since read so many complaints and reviews that I know these aren't always the user's fault and are simply written by chance. Therefore, it only weighs heavily on me if that user had also filed a complaint here and the casino hadn't responded or had acted unfairly. But he didn't, which is something most casinos would do if winnings were justifiably withheld.
Since I found the provider through a trusted source and their special bonus, I deposited the minimum amount on Thursday, including the 200% bonus. Now, there are thousands of casinos with the same software as this one, and each can set its own terms and conditions, win limits, calculation methods, etc.
Here, when playing slots, the less common system is used where you first play with real money and the winnings are added to your real money balance. This is quite fair; there are often unfair rules where, for example, real money is wagered but winnings are added to the bonus, or only wagers made with bonus money count towards the wagering requirements.
If the casino chooses the real money to real money option, it has the advantage that if the player loses the original amount, they first have to wager the bonus amount, which is often difficult and even more often limited by maximum winnings such as 10x the bonus amount.
A disadvantage for the casino is the risk that the customer may have one or more good wins before losing their real money and then cancel their bonus and withdraw very quickly, without a bonus win limit.
In my case, luck turned 21 euros of real money into 451 euros, which were paid out today after 2 working days without any problems or shady games.
It's simply a shame that the provider, as mentioned at the beginning, operates somewhat opaquely in an industry where there are unfortunately far too many disreputable players.
A small additional positive experience, something I've only encountered in about 5% of casinos using this software. Understandably, the welcome bonus is deleted upon withdrawal request. However, as with almost all casinos using this software, the welcome bonus also includes 200 spins, credited in 20-spin increments over 10 days. These remain active even after a withdrawal and can then be used – assuming there's no configuration error, this is a very rare and fair move by the casino.
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