The player from Sweden, even after having deactivated Mobilebet due to a gambling addiction, had managed to continue making deposits and obtaining bonuses. The player believed this led to a significant loss of money. She had continued to receive offers for bonuses and free spins and was able to play on credit via Zimpler. The player felt the casino should have noticed her gambling problem. However, we were unable to assist the player due to the significant time that had passed since the incident, making it difficult to gather evidence and reconstruct a timeline.