7Slots Casino - Player is facing issues with deposits.

This casino is bad casino with top reviews….

my last 2 deposits has lost. I send my moneys 2 times but i never get the moneys.

and verryyyyy lower for withdrawal.

scam with top reviews. Dangerous!!!!

Dear sklivenow,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind that it’s a lengthy process that takes approximately one month. In these cases, the casino has its hands tied. Meanwhile, I would strongly recommend not depositing any more funds until the issue is sorted. If the money got lost during the transaction, it’s going to take some time before it’s credited to your casino account.

• Could you please clarify if you have successfully made deposits into this casino account using this payment method before?
• Have you contacted the payment provider already? Ideally, they should be part of the investigation.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Kristina

Good day,

Please provide me with your profile ID so that I can help you resolve this situation faster. Also, please provide receipts for your deposits so that we can forward the information to the finance department as soon as possible.

Best regards,

7Slots Casino

Hello everyone,

Thank you both for your replies.

sklivenow, has there been any news?

Nothing

Good afternoon!

I have located your account and have already forwarded the information to the financial department to investigate the matter. Please rest assured, we will clarify everything and provide compensation if the lost deposit is confirmed.

Best regards,

7Slots Casino

Thank you very much, 7Slots Casino, for your help.

sklivenow, please, keep me updated about any further developments.

Dear sklivenow,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Hello everyone,

I would like to inform you that one of the payments was being investigated, as you contacted the site's support; this charge, amounting to 0.066 ETH, has been refunded, and the funds should have been credited to your wallet a long time ago. I have also created a request to investigate the second payment; however, it seems to me that the situation is identical. But I will definitely get back to you with information soon.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.