HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,205Opened879Unresolved5,395Resolved12,980Rejected21,951
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Casino Extreme - Withdrawal of player's winnings has been delayed.

Closed Submitted: 21 Jan 2024
Disputed amount: $142
Safety Index 8.1 High
Our verdict Case closed

BetsPalace Casino - Player's winnings confiscated due to alleged bonus violation.

Resolved Submitted: 21 Jan 2024
Disputed amount: €212
Safety Index 4.3 Low
Our verdict Player stopped responding

HUC99 Casino - Player complains about low win rate.

Closed Submitted: 21 Jan 2024
Disputed amount: 600 ฿
Safety Index 4.4 Low
Our verdict Unjustified complaint

PlaySQR Casino - Player’s withdrawal denied and account closed.

Closed Submitted: 21 Jan 2024
Disputed amount: 31,000 INR
Safety Index 4.6 Low
Our verdict Player stopped responding

Weltbet Casino - Player's bonus progress is suddenly lost.

Closed Submitted: 21 Jan 2024
Disputed amount: €200
Safety Index 4.3 Low
Our verdict Unjustified complaint

Jackpot City Casino - Player from Alberta reports account closure with deposit confiscated.

Closed Submitted: 21 Jan 2024
Disputed amount: C$40
Safety Index 8.1 High
Our verdict Case closed

GetSlots Casino - Player's account closure prevented further withdrawals.

Resolved Submitted: 21 Jan 2024
Disputed amount: C$3,199
Safety Index 8.4 High
Our verdict Case closed

Octocasino - Player’s account has been closed with money being withheld.

Resolved Submitted: 21 Jan 2024
Disputed amount: C$6,593
Safety Index 8.2 High
Our verdict Player stopped responding

SpinsBro Casino - Player unable to withdraw winnings.

Closed Submitted: 21 Jan 2024
Disputed amount: €450
Safety Index 8.4 High
Our verdict Other

Bruce Bet Casino - Player's withdrawal delayed for over two weeks.

Closed Submitted: 21 Jan 2024
Disputed amount: 1,751 zł
Safety Index 4.0 Low
Show more complaints (+10)
Showing 25,551 - 25,560 of 41,205 complaints
1...2,555 2,556 2,557...4,121
Go to pageof 4,121 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.