The player's account got blocked for multi-accounting. The complaint was closed as the player stopped responding.
Coins.game
its a scam site. I was playing from last 1 month at this site & today suddenly my ac just disabled by the management with objection of m creating multiple ac at the site. Are they mad what can I do with multiple accounts. they just blocked me for no reason. I just withdraw my money by last night & when I woke up my ac was blocked. kindly stay away from the site use another casino instead of this shit.
I ask for the prof but they just sad its final we cant do anything.
Coins.game
its a scam site. I was playing from last 1 month at this site & today suddenly my ac just disabled by the management with objection of m creating multiple ac at the site. Are they mad what can I do with multiple accounts. they just blocked me for no reason. I just withdraw my money by last night & when I woke up my ac was blocked. kindly stay away from the site use another casino instead of this shit.
I ask for the prof but they just sad its final we cant do anything.
Hello hinach32661,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Coins.Game Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and is yes, since when exactly? Did you have any remaining balance on your casino account when it got closed? When was the last time you spoke to the casino and what was it about? Did they provide an evidence of multi-accounting?
Looking forward to your answer.
Regards,
Nick
Hello hinach32661,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Coins.Game Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and is yes, since when exactly? Did you have any remaining balance on your casino account when it got closed? When was the last time you spoke to the casino and what was it about? Did they provide an evidence of multi-accounting?
Looking forward to your answer.
Regards,
Nick
Dear hinach32661,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Dear hinach32661,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.
The player can reopen this complaint at any time.
Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.
The player can reopen this complaint at any time.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.