HomeComplaintsCoins.Game Casino - The player's account got blocked.

Coins.Game Casino - The player's account got blocked.

Amount: 18 ₮

Coins.Game Casino
Safety Index:Very low
Submitted: 18 Jun 2023 | Case closed : 03 Jul 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

10 months ago

The player's account got blocked for multi-accounting. The complaint was closed as the player stopped responding.

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10 months ago

Coins.game

its a scam site. I was playing from last 1 month at this site & today suddenly my ac just disabled by the management with objection of m creating multiple ac at the site. Are they mad what can I do with multiple accounts. they just blocked me for no reason. I just withdraw my money by last night & when I woke up my ac was blocked. kindly stay away from the site use another casino instead of this shit.

I ask for the prof but they just sad its final we cant do anything.

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10 months ago

Hello hinach32661,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Coins.Game Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you have any remaining balance on your casino account when it got closed? When was the last time you spoke to the casino and what was it about? Did they provide an evidence of multi-accounting?

Looking forward to your answer.

Regards,

Nick

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10 months ago

Dear hinach32661,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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10 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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