HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,300Opened951Unresolved5,109Resolved12,365Rejected20,875
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Smokace Casino - Player's withdrawal delayed and account blocked.

Closed Submitted: 08 Dec 2023
Disputed amount: 30 R$
Safety Index 9.4 Very high
Our verdict Other

Yukon Gold Casino - Player’s approved withdrawal has been delayed.

Closed Submitted: 08 Dec 2023
Disputed amount: C$14,500
Safety Index 9.5 Very high
Our verdict Player stopped responding

MyStake Casino - Player unable to cancel active bonus.

Closed Submitted: 08 Dec 2023
Disputed amount: $8,400 ARS
Safety Index 9.6 Very high
Our verdict Case closed

Verde Casino - Player's withdrawal is delayed.

Resolved Submitted: 08 Dec 2023
Disputed amount: €600
Safety Index 9.4 Very high
Our verdict No reaction

JokaBet Casino - Player can’t log in due to incorrect email.

Unresolved Submitted: 08 Dec 2023
Black points: 116
Disputed amount: £100
Safety Index 8.5 High
Our verdict Case closed

Blizz Casino - Player's withdrawal has been delayed.

Resolved Submitted: 08 Dec 2023
Disputed amount: 2,800 XRP
Safety Index 3.5 Low
Our verdict Unjustified complaint

HitNSpin Casino - Player is complaining about delayed self-exclusion.

Closed Submitted: 08 Dec 2023
Disputed amount: €1,518
Safety Index 9.8 Very high
Our verdict Case closed

V.Vegas Casino - Player’s account has been closed over alleged VPN usage.

Resolved Submitted: 08 Dec 2023
Disputed amount: 10,004 kr
Safety Index 9.8 Very high
Our verdict Player stopped responding

V.Vegas Casino - Player's withdrawal has been delayed.

Closed Submitted: 08 Dec 2023
Disputed amount: 17,000 R$
Safety Index 9.8 Very high
Our verdict Player stopped responding

Slotozen Casino - Player questions the fairness of the casino games.

Closed Submitted: 08 Dec 2023
Disputed amount: A$5,000
Safety Index 9.1 Very high
Show more complaints (+10)
Showing 24,731 - 24,740 of 39,300 complaints
1...2,473 2,474 2,475...3,930
Go to pageof 3,930 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.