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Captainsbet Casino Review

Casino closed

Captainsbet Casino NG has been closed and no longer operates.

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Nortis Limited
2022
< $1,000,000
  • Nigeria
OverviewUser reviews3Safety Index explainedDiscussion1

Casino closed

Captainsbet Casino NG has been closed and no longer operates.

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Captainsbet Casino Review

In this review of Captainsbet Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Although Captainsbet Casino scored an Above average Safety Index of 7.7, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Proceed with reading our Captainsbet Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Is Captainsbet Casino fair and safe? Safety Index explained

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Captainsbet Casino, we read and assessed Terms and Conditions of Captainsbet Casino in-depth. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.

Considering our estimates and the factual data we have collected, Captainsbet Casino appears to be a small to average-sized online casino. It has a low amount of restrained payouts in complaints from players, when we take its size into account. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we know, no relevant casino blacklists include Captainsbet Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

In our comprehensive review of all relevant aspects, Captainsbet Casino has attained an Above average Safety Index of 7.7. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.

Captainsbet Casino Terms and Conditions

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Captainsbet Casino to be mostly fair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about Captainsbet Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 100 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Captainsbet Casino user feedback and reviews

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

So far, we have received only 3 player reviews of Captainsbet Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Captainsbet Casino company data and licenses

Captainsbet Casino is owned by Nortis Limited and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.

Captainsbet Casino has a gambling license in Nigeria.

Win and withdrawal limits, payment options

Captainsbet Casino accepts deposits via 15 payment methods. This includes: VISA, Mastercard, Bitcoin (BTC), AstroPay, Bank transfer, Perfect Money, MuchBetter, Litecoin (LTC), Dogecoin (XDG), Mpesa, Ethereum (ETH), Bitcoin Cash (BCH), Tether (USDT), Piastrix, AdvCash.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
KES 200,000 per day No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Captainsbet Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes No No
Portuguese Yes No No
Russian Yes No No
German Yes No No
Finnish Yes No No
French Yes No No

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Captainsbet Casino, account management, withdrawal process, etc. We would say Captainsbet Casino has an average customer support based on the responses we have received during our testing.

Captainsbet Casino casino games and slots

Captainsbet Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.

Games from 66 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Evoplay, Ezugi, BGaming, GameArt, Endorphina, Wazdan, Habanero, Lightning Box, Spinomenal, Rabcat, Booming Games, Belatra Games, Betgames, Ainsworth, Platipus, Macaw Gaming, Slingshot Studios, Spinmatic, Skilrock Technologies, NetGaming, Elbet, Spribe, Fortune Factory Studios, ALL41 STUDIOS, OneTouch, Golden Race, Casino Technology, Revolver Gaming, Charismatic, TrueLab Games, DLV, Foxium, Betsolutions, Mascot Gaming, Triple Edge Studios, Crazy Tooth Studio, Gameburger Studios, Leap Gaming, Switch Studios, Caleta Gaming, Pulse 8 Studios, Retro Gaming, Spiffbet Games, 3 Oaks Gaming, Just For The Win, Green Jade Games, Stormcraft Studios, Triple Cherry, EURASIAN Gaming, Ka Gaming.

Captainsbet Casino bonus offers and codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 3 bonuses from Captainsbet Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: In case you are looking for more information about this casino's bonus offers, visit our Captainsbet Casino bonuses page.

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (7)
English customer support
English live chat

Game providers
Show all (66)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Apricot (Microgaming)
  • Big Time Gaming
  • ELK Studios
  • Yggdrasil Gaming
  • Evoplay

Positives

  • Extensive collection of games from multiple providers
  • Simple and clean website design
  • Live chat support is available 24/7
  • Wide range of currencies

Negatives

  • Not all of the terms and conditions are translated to the language option provided on the website
  • Limited choice of payment methods

Interesting facts

  • Small casino popular in Nigeria
Author & Guarantor: Lilo Simmons Last updated: 19 Oct 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Captainsbet Casino bonuses

Browse all bonuses offered by Captainsbet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (3)

User reviews of Captainsbet Casino

This is a place to share experience with Captainsbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

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We want players to understand gambling.

• 1 year ago
put a deposit, try to bet on sports, asks to contact support, try to play slots, also asks to contact support, do you play anything or do you just accept deposits?
  • no pros so far
  • site not working
• 2 years ago
No Visa deposit for Swedish customers and no bank transfer for withdraw
  • No Visa deposit for Swedish customers and no bank transfer for withdraw
  • No Visa deposit for Swedish customers and no bank transfer for withdraw
• 3 years ago
Today morning at 9.47am I have deposited 1500kshs but until now the money has not been reflected in my account, when I tried to call customer care representative a lady called charity who is very harsh in talking showing attitude, didn't even respond properly, when I tried to email no response, when I again tried to call customer care no one picks my phone call I just want to ask you is captainsbet straight and genuine, is this the way you guys are handling to us customers, my problem has not been solved until now, tell me what should I do,
  • Iam realy disappointed
Captainsbet Casino
Hello Hasnain!
Your request was solved after you reached out to us. Deposit was successfully replenished to your account. We do apologise for any inconvenience.
Safety Index explained

Safety Index of Captainsbet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Captainsbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.7/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Captainsbet Casino and related casinos (4)

4All0Opened1Not solved2Solved1Rejected

Complaints directly about Captainsbet Casino

Discussion

Captainsbet Casino Discussion

Discuss anything related to Captainsbet Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Captainsbet Casino payment methods

Currencies
USD,CAD,EUR,BCH,BDT,BRL,BTC,CHF,CLP,CZK,ETH,GHS,IDR,INR,KES,KZT,LTC,MYR,NAD,NGN,NOK,PEN,PHP,PLN,RWF,SEK,THB,TRY,UAH,UGX,USDT,UZS,VND,XAF,XDG,XOF,XRP,ZAR,ZMW
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