HomeOnline casinosCaptainsbet Casino Review

Captainsbet Casino Review

avatarKubo M.
Last updated 07/2024
Safety Index
8.3
User feedbackNot enough data
3 reviews
avatarKubo M.
Last updated 07/2024

Casino closed

Captainsbet Casino NG has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Extensive collection of games from multiple providers
  • Simple and clean website design
  • Live chat support is available 24/7
  • Wide range of currencies
  • Not all of the terms and conditions are translated to the language option provided on the website
  • Limited choice of payment methods

Captainsbet Casino Review

To help you decide about Captainsbet Casino, our expert team did a full review. We used our casino review methodology to check its best features and any areas that need work. Our team verified the casino's licenses, Terms and Conditions, player complaints, support, and limits. They used these key points to score this casino from safe and secure to a possible scam.

Our findings went into the casino's Safety Index. This is our score for how safe and fair an online casino is. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. Captainsbet Casino scored a High Safety Index of 8.3, which makes it a recommendable option for most players in terms of fairness and player safety. Read on in our Captainsbet Casino review to find out whether this casino is a good fit for you.

Is Captainsbet Casino fair and safe? Safety Index explained

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Captainsbet Casino, we read and assessed Terms and Conditions of Captainsbet Casino in-depth. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

According to our approximate calculation or collected information, Captainsbet Casino is an average-sized online casino. It has a low amount of restrained payouts in complaints from players, when we take its size into account. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we know, no relevant casino blacklists include Captainsbet Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

In our comprehensive review of all relevant aspects, Captainsbet Casino has attained a High Safety Index of 8.3. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

Captainsbet Casino Terms and Conditions

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of Captainsbet Casino during our review.

Player complaints about Captainsbet Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 100 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Captainsbet Casino user feedback and reviews

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

So far, we have received only 3 player reviews of Captainsbet Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Captainsbet Casino company data and licenses

Captainsbet Casino is owned by Nortis Limited and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.

Captainsbet Casino has a gambling license in Nigeria.

Win and withdrawal limits, payment options

Captainsbet Casino accepts deposits via 15 payment methods. This includes: VISA, Mastercard, Bitcoin (BTC), AstroPay, Bank transfer, Perfect Money, MuchBetter, Litecoin (LTC), Dogecoin (DOGE), Mpesa, Ethereum (ETH), Bitcoin Cash (BCH), Tether (USDT), Piastrix, AdvCash.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
KES 200,000 per day No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Captainsbet Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes No No
Portuguese Yes No No
Russian Yes No No
German Yes No No
Finnish Yes No No
French Yes No No

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Captainsbet Casino, account management, withdrawal process, etc. We would say Captainsbet Casino has an average customer support based on the responses we have received during our testing.

Captainsbet Casino casino games and slots

Captainsbet Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.

Games from 66 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Evoplay, Ezugi, BGaming, GameArt, Endorphina, Wazdan, Habanero, Lightning Box, Spinomenal, Rabcat, Booming Games, Belatra Games, Betgames, Ainsworth Game Technology, Platipus, Macaw Gaming, Slingshot Studios, Spinmatic, Skilrock Technologies, NetGaming, Elbet, Spribe, Fortune Factory Studios, All For One Studios (ALL41), OneTouch, Golden Race, Revolver Gaming, Charismatic, CT Gaming, TrueLab Games, Foxium, DLV, Betsolutions, Mascot Gaming, Triple Edge Studios, Crazy Tooth Studio, Gameburger Studios, Leap Gaming, Switch Studios, Caleta Gaming, Pulse 8 Studios, Retro Gaming, Spiffbet Games, 3 Oaks Gaming, Just For The Win, Green Jade Games, Stormcraft Studios, Triple Cherry, EURASIAN (EA) Gaming, Ka Gaming.

Bonuses and codes offered by Captainsbet Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

At present, there are 3 bonuses from Captainsbet Casino in our database, including:

  • 100% up to $250
  • 100% up to €250 and 50 extra spins
  • 150% up to €350 and 100 extra spins

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

  • Owner Nortis Limited
  • Established 2022
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Captainsbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Good
Total complaints: 4
Last updatedLast updated
  • Opened 0
  • Unresolved 1
  • Resolved 2
  • Rejected 1
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      • ng
        Nigeria
        Verified

      Games

      Explore the game selection available at Captainsbet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 12 Not Available: 3
      Real Games
      Verified by Gamecheck

      User reviews of Captainsbet Casino

      This is a place to share experience with Captainsbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 3 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 3 years ago
      put a deposit, try to bet on sports, asks to contact support, try to play slots, also asks to contact support, do you play anything or do you just accept deposits?
      • no pros so far
      • site not working
      • 3 years ago
      No Visa deposit for Swedish customers and no bank transfer for withdraw
      • No Visa deposit for Swedish customers and no bank transfer for withdraw
      • No Visa deposit for Swedish customers and no bank transfer for withdraw
      • 4 years ago
      Today morning at 9.47am I have deposited 1500kshs but until now the money has not been reflected in my account, when I tried to call customer care representative a lady called charity who is very harsh in talking showing attitude, didn't even respond properly, when I tried to email no response, when I again tried to call customer care no one picks my phone call I just want to ask you is captainsbet straight and genuine, is this the way you guys are handling to us customers, my problem has not been solved until now, tell me what should I do,
      • Iam realy disappointed
      Captainsbet Casino
      Hello Hasnain!
      Your request was solved after you reached out to us. Deposit was successfully replenished to your account. We do apologise for any inconvenience.

      Captainsbet Casino discussion

      Discuss anything related to Captainsbet Casino with other players, share your opinion, or get answers to your questions.

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      We want players to understand gambling.
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