HomeComplaintsCoinBets777 Casino - Player feels scammed by the casino.

CoinBets777 Casino - Player feels scammed by the casino.

Amount: $700

CoinBets777 Casino
Safety Index:Low
Submitted: 31 Aug 2024 | Case closed : 16 Sep 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 months ago

The player from Minnesota claimed that the casino owed him money for over a month and described the site as a scam. He expressed frustration with customer support agents, Olive and Daniel, for providing false information daily. The issue remained unresolved as the player did not respond to requests for additional information, leading to the rejection of the complaint.

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2 months ago

Scam site! Owes me for over a month now! Olive and Daniel are the customer support agents that lie to me every day!

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2 months ago

Dear jcguthrie73,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with CoinBets777 Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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2 months ago

Dear jcguthrie73,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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2 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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