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All42,271Opened781Unresolved5,628Resolved13,370Rejected22,492
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Our verdict Player stopped responding

Beem Casino - Player’s deposit has never been credited to her casino account.

Closed Submitted: 17 Apr 2021
Disputed amount: €100
Safety Index 2.4 Very low
Our verdict Case closed

PureWin Casino - Player’s deposit has never been credited to their casino account.

Resolved Submitted: 17 Apr 2021
Disputed amount: 5,900 INR
Safety Index 6.0 Below average
Our verdict Unjustified complaint

V.Vegas Casino - Player’s wife’s request for a self-exclusion has been overlooked.

Closed Submitted: 17 Apr 2021
Disputed amount: €8,000
Safety Index 9.8 Very high
Our verdict Player stopped responding

Buck and Butler Casino - Player’s withdrawal has been delayed.

Closed Submitted: 16 Apr 2021
Disputed amount: €1
Safety Index 8.4 High
Our verdict Player stopped responding

Golden Pokies Casino - Player’s account has been blocked.

Closed Submitted: 16 Apr 2021
Disputed amount: A$5,500
Safety Index 2.9 Very low
Our verdict Unreasonable excuse

Parimatch Casino BR - Player’s winnings have been confiscated.

Unresolved Submitted: 16 Apr 2021
Black points: 4,884
Disputed amount: $4,070
Safety Index 5.7 Below average
Our verdict Player stopped responding

7 Reels Casino - Player’s account has been disabled.

Closed Submitted: 16 Apr 2021
Disputed amount: $2,900
Safety Index 7.9 Above average
Our verdict Unjustified complaint

Spin Million Casino - Player’s winnings from promotional play have been voided.

Closed Submitted: 15 Apr 2021
Disputed amount: €3,000
Safety Index 2.8 Very low
Our verdict Unjustified complaint

Casino Intense - Player is struggling to pass the KYC.

Closed Submitted: 15 Apr 2021
Disputed amount: €200
Safety Index 1.6 Very low
Our verdict Case closed

Rich Casino - Player cannot log in to his account.

Resolved Submitted: 15 Apr 2021
Disputed amount: $25
Safety Index 6.9 Above average
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