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All42,271Opened781Unresolved5,628Resolved13,370Rejected22,492
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Our verdict Justified complaint

24K Casino - Player’s criticizing false advertisement of bonus.

Unresolved Submitted: 19 Apr 2021
Black points: 5,163
Disputed amount: €16,000
Safety Index 2.8 Very low
Our verdict Case closed

Casino MGA - Player’s withdrawal has been delayed.

Resolved Submitted: 19 Apr 2021
Disputed amount: €3,000
Safety Index 2.2 Very low
Our verdict Case closed

GoodWin Casino - Player’s struggling to withdraw his winnings.

Resolved Submitted: 19 Apr 2021
Disputed amount: €1,000
Safety Index 6.6 Above average
Our verdict Case closed

Dreams Casino - Player’s struggling to withdraw his winnings.

Resolved Submitted: 19 Apr 2021
Disputed amount: $96
Safety Index 6.6 Above average
Our verdict Case closed

7 Reels Casino - Player’s account has been disabled.

Resolved Submitted: 19 Apr 2021
Disputed amount: €3,000
Safety Index 7.9 Above average
Our verdict Player stopped responding

Bootlegger Casino - Player complains that he didn’t win anything.

Closed Submitted: 18 Apr 2021
Disputed amount: ??
Safety Index 6.4 Below average
Our verdict Case closed

Boom Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 18 Apr 2021
Disputed amount: €10,000
Safety Index 4.8 Low
Our verdict Case closed

V.Vegas Casino - Player’s request for a self-exclusion has been overlooked.

Resolved Submitted: 18 Apr 2021
Disputed amount: €4,645
Safety Index 9.8 Very high
Our verdict Player stopped responding

Wir Wetten Casino - Player complains that they didn’t receive registration bonus.

Closed Submitted: 18 Apr 2021
Disputed amount: ??
Safety Index 2.9 Very low
Our verdict Other

M777 Casino - Player’s account has been banned.

Closed Submitted: 18 Apr 2021
Disputed amount: 1,106 RM
Safety Index 7.5 Above average
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