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Unresolved Our verdict

No reaction policy, passive regulator

Black points: 12
Disputed amount: €50

SpinCity Casino - Player’s winnings have been confiscated.

SpinCity Casino
Safety Index:Above average Submitted: 10 Dec 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 490
Disputed amount: €4,500

Pokie Mate Casino - Player’s winnings from the bonus have been cancelled.

Pokie Mate Casino
Safety Index:Low Submitted: 10 Dec 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 36
Disputed amount: £50

Win British Casino - Failed self-exclusion.

Win British Casino
Safety Index:Above average Submitted: 10 Dec 2020
Resolved Our verdict

Case closed

Disputed amount: €340

Vulkan Vegas Casino - Player’s request for self-exclusion has been ignored.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 10 Dec 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $25

Duxcasino - Player isn't able to withdraw No Deposit bonus winnings.

Duxcasino
Safety Index:High Submitted: 09 Dec 2020
Unresolved Our verdict

Justified complaint

Black points: 2242
Disputed amount: 5,000 $

K9Win Casino - Player has experienced technical glitch.

K9Win Casino
Safety Index:Below average Submitted: 09 Dec 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €2,000

Casinoin - Player’s struggling to withdraw his winnings due to ongoing verification.

Casinoin
Safety Index:High Submitted: 09 Dec 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €1,200

RoyalSpinz Casino - Player’s bonus winnings have been confiscated.

RoyalSpinz Casino
Safety Index:Very low Submitted: 09 Dec 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €2,000

Uptown Aces Casino - Player’s winnings have been voided.

Uptown Aces Casino
Safety Index:Below average Submitted: 09 Dec 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: A$40,000

FastPay Casino - Player has been accused of opening multiple accounts.

FastPay Casino
Safety Index:Very high Submitted: 09 Dec 2020
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