SlotsNBets Casino Review

Case closed

Disputed amount: £450

Player's withdrawal is delayed.

The player from the UK is experiencing delays in withdrawing his winnings from the casino. The player confirmed the issue was resolved.

Submitted: 17 Jan 2023

Player stopped responding

Disputed amount: £2,000

Player’s request for a self-exclusion has been overlooked.

The player from the United Kingdom has tried to self-exclude from the casino. Unfortunately, the enquiry was ignored. We rejected the complaint because the player didn't respond to our messages and questions.

Read more Read less

Submitted: 16 Jun 2022

No reaction policy, passive regulator

Black points: 98

Disputed amount: £300

Player’s struggling to complete the account verification.

The player from the United Kingdom is experiencing difficulties withdrawing her winnings due to ongoing verification. We've received no response from the casino so the complaint was closed as "unresolved".

Read more Read less

Submitted: 15 Jun 2022

No reaction, passive regulator

Black points: 50

Disputed amount: ??

Player’s attempts to close her account have been overlooked.

The player from the United Kingdom has tried to block her account on several occasions. Unfortunately, all the enquiries were ignored. We did not receive any reply from the casino team, therefore the case was closed as 'unresolved'.

Read more Read less

Submitted: 29 May 2022

No reaction policy, passive regulator

Black points: 616

Disputed amount: $5,000

Player’s struggling to complete the account verification.

The player from United States is experiencing difficulties withdrawing their winnings due to ongoing verification. Casino didn't respond.

Submitted: 15 Feb 2022

No reaction policy, passive regulator

Black points: 83

Disputed amount: £242

Player’s withdrawal has been delayed.

The player from United Kingdom had been waiting for a verification and withdrawal to be processed for a few days before submitting the complaint. His account was closed with no returning of the balance. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.

Read more Read less

Submitted: 04 Jan 2022

Insufficient evidence from casino

Black points: 250

Disputed amount: €100

Player’s deposit has never been credited into his account.

The player has deposited money into his account via Bitcoin, but the funds seem to be lost. According to the information provided by the casino team, the transaction appeared as declined, and therefore, has not been credited to the player's gaming account. The complaint was closed as 'Unresolved' as the casino failed to provide evidence to supports their claims.

Read more Read less

Submitted: 01 Dec 2021

No reaction policy, passive regulator

Black points: 149

Disputed amount: £500

PLayer's winnings have been cancelled.

The player from United Kingdom has been waiting for a withdrawal to be processed for more than a month and apart from that he had some of his winnings voided due to repeated bets in sportsbetting. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no any progress even two weeks after the casino was notified about the player's complaint.

Read more Read less

Submitted: 30 Nov 2021

Unjustified complaint

Disputed amount: £1,187

Player’s underage child has managed to access the casino website.

The player from United Kingdom is requesting a refund in the name of her underage child who has managed to deposit funds into casino account. After a closer examination, we ended up rejecting this complaint as unjustified.

Read more Read less

Submitted: 11 Nov 2021

Player stopped responding

Disputed amount: £500

Player’s struggling to withdraw his winnings.

The player from United Kingdom is experiencing difficulties withdrawing his funds due to limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.

Read more Read less

Submitted: 27 Oct 2021

Other

Disputed amount: €500

Player’s struggling to withdraw his winnings.

The player from Germany is experiencing difficulties withdrawing his funds. We rejected this complaint as it was sports betting related.

Submitted: 26 Oct 2021

Player stopped responding

Disputed amount: £1,866

Player complains about unauthorized deposits.

The player from United Kingdom is complaining about unauthorized transactions. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 22 Oct 2021

Player stopped responding

Disputed amount: £1,000

Player’s dissatisfied with the withdrawal process.

The player from the UK is waiting for his withdrawal to be processed. We rejected the complaint because the player stopped responding to our messages and questions.

Submitted: 17 Oct 2021

Failed self-exclusion

Disputed amount: ??

The player's self exclusion failed.

The player's requests to heve her account permanently self-excluded have not been honored. Her account was never blocked permanently. We closed the complaint as 'unresolved' because the casino failed to respond.

Read more Read less

Submitted: 16 Oct 2021

Case closed

Disputed amount: £850

Player’s withdrawal hasn’t been processed.

The player from UK is experiencing issues with withdrawals. It has been received.

Submitted: 30 Sep 2021

No reaction policy, passive regulator

Black points: 556

Disputed amount: £3,216.8

Player has been accused of prohibited practice.

The player from the United Kingdom had his winnings confiscated, after being accused of prohibited activity. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

Submitted: 29 Sep 2021

No reaction policy, passive regulator

Black points: 281

Disputed amount: €1,400

Player’s withdrawal has been delayed.

The player from Greece has requested a withdrawal. Unfortunately, the payment seems to be delayed. The casino failed to respond and we were forced to close this complaint as 'unresolved'.

Submitted: 28 Sep 2021

Case closed

Disputed amount: £139.5

Player’s withdrawal hasn’t been processed.

The player from the UK is dissatisfied with the withdrawal process. The complaint has been resolved as the player's winnings arrived.

Submitted: 27 Sep 2021

Player stopped responding

Disputed amount: £1,194

Player’s winnings have been reduced.

The player from Ireland had his winnings capped without further explanation. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 25 Sep 2021

No reaction policy, passive regulator

Black points: 668

Disputed amount: £4,111

Player is suggesting that her country should have been listed between restricted ones.

The player from United Kingdom is suggesting that her country should have been listed as restricted jurisdiction. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

Submitted: 23 Sep 2021

Case closed

Disputed amount: £600

Player’s struggling to complete account verification.

The player from United Kingdom was experiencing difficulties withdrawing his winnings due to ongoing verification. After some time, the withdrawal was processed and payment received.

Submitted: 20 Sep 2021

Player stopped responding

Disputed amount: £120

Player’s struggling to complete the account verification.

The player from United Kingdom is experiencing difficulties withdrawing her winnings due to ongoing verification. We rejected the complaint because the player didn't respond to our messages and questions.

Read more Read less

Submitted: 28 Jul 2021

Failed self-exclusion

Black points: 3029

Disputed amount: €5,000

Player’s attempt to self-exclude from the casino has been overlooked.

The player from Spain has requested a self-exclusion. Unfortunately, the enquiry was ignored. We closed the complaint as 'unresolved' because the casino failed to respond.

Submitted: 13 Jun 2021

No reaction policy, passive regulator

Black points: 208

Disputed amount: £750

Player has been accused of opening multiple accounts.

The player from United Kingdom has been accused of opening duplicate accounts. Admittedly, he has opened two different accounts. Casino didn't respond.

Submitted: 25 May 2021

Complaints about related Anonym Bet Casino (Same affiliate)

Case closed

Disputed amount: £300

Player’s withdrawal has been delayed.

The player from the United Kingdom requested a withdrawal, but it was taking a long time until the payment was processed. Although the casino confirmed the payment was made earlier, the player received the payment approximately 1 month after the withdrawal request was made. The complaint is resolved.

Read more Read less

Anonym Bet Casino

1.4/10 Very bad reputation Submitted: 21 Mar 2022

Case closed

Disputed amount: £13,500

Player’s withdrawal has been delayed.

The player from United Kingdom has requested withdrawal a week ago. It has been pending since. Player’s complaint has been resolved successfully.

Anonym Bet Casino

1.4/10 Very bad reputation Submitted: 24 Nov 2021

Case closed

Disputed amount: £400

Player’s experiencing difficulties withdrawing his winnings.

The player from United Kingdom requested a withdrawal but it was delayed. After two weeks the player recieved their payment and the complaint was resolved.

Anonym Bet Casino

1.4/10 Very bad reputation Submitted: 29 Oct 2021

Case closed

Disputed amount: £400

Player’s withdrawal has been delayed.

The player from the UK requested a withdrawal, but the money hasn’t been received. It has been resolved.

Anonym Bet Casino

1.4/10 Very bad reputation Submitted: 27 Sep 2021

Complaints about related Lady Linda Casino (Same affiliate)

Case closed

Disputed amount: £500

Player’s withdrawal has been delayed.

The player from the United Kingdom has requested a withdrawal more than three weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. Player’s complaint has been resolved successfully.

Read more Read less

Lady Linda Casino

1.8/10 Very bad reputation Submitted: 19 Oct 2022

Case closed

Disputed amount: €500

Player's withdrawal has been delayed.

The player from Portugal requested a withdrawal, but it hasn't been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

Read more Read less

Lady Linda Casino

1.8/10 Very bad reputation Submitted: 28 Apr 2022

Case closed

Disputed amount: £500

Player’s withdrawal has been delayed.

The player from United Kingdom has requested a withdrawal two weeks ago. It has been resolved.

Lady Linda Casino

1.8/10 Very bad reputation Submitted: 07 Mar 2022

Case closed

Disputed amount: €1,400

Player’s struggling to complete account verification.

The player from Netherlands was complaining about the lengthy verification process, he wanted to withdraw his funds. After sending documents to the casino repeatedly, he was able to manage the successful verification. Then the player received his funds approximately 2.5 weeks after the withdrawal request. The complaint is resolved.

Read more Read less

Lady Linda Casino

1.8/10 Very bad reputation Submitted: 30 Jan 2022

Case closed

Disputed amount: £750

Player’s withdrawal has been delayed.

The player from UK has been waiting for his withdrawals for over 2 weeks. It has been received.

Lady Linda Casino

1.8/10 Very bad reputation Submitted: 30 Sep 2021