HomeComplaintsClub Player Casino - Player's withdrawal amount not fully paid.

Club Player Casino - Player's withdrawal amount not fully paid.

Amount: $165

Club Player Casino
Safety Index:Above average
Submitted: 17 Feb 2024 | Case closed : 06 Mar 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

8 months ago

An Alaskan player had lodged a complaint regarding a withdrawal issue with Club Player Casino, where he had received only $10 out of the $175 he had withdrawn. Despite our efforts to reach out to the player for additional information to help resolve the issue, there was no response. Consequently, we were unable to investigate further and had to reject the complaint due to lack of cooperation from the player's side.

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Public
9 months ago

I made a withdrawal for 175 I was sent $10

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9 months ago

Dear odins907chosen,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Club Player Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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Public
8 months ago

Dear odins907chosen,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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8 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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