The player from California used a bonus code, met the playthrough requirements, and attempted to withdraw $200. Despite fulfilling many verification steps, the casino rejected his driver’s license and requested a passport, which he did not have. The player faced delays and repeated rejections due to the casino claiming the driver's license pictures were screenshots. The issue was resolved after the player confirmed that the verification took longer than expected. The complaint was marked as resolved by us.
The player from California used a bonus code, met the playthrough requirements, and attempted to withdraw $200. Despite fulfilling many verification steps, the casino rejected his driver’s license and requested a passport, which he did not have. The player faced delays and repeated rejections due to the casino claiming the driver's license pictures were screenshots. The issue was resolved after the player confirmed that the verification took longer than expected. The complaint was marked as resolved by us.
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