The player from Argentina faced repeated delays in withdrawing funds from cbet.gg, with various excuses given including provider issues and platform policies. The player's account was put under review, the withdrawal option was disabled, and they were repeatedly asked to wait 72 hours. Despite initial communication, the player failed to respond to follow-up questions and provide the necessary information. Consequently, the complaint was rejected due to lack of cooperation from the player.
CBet Casino - Player’s withdrawal has been delayed repeatedly.
Amount: $1,150,000 ARS
CBet Casino
Safety Index:Very lowSafety Index
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3.1
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Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
5 months ago
Public
Public
6 months ago
Translation
I made two deposits on cbet.gg, and everything was going smoothly until I tried to withdraw my money. It's been 6 days now, and they keep giving me excuses or putting obstacles in the way of the withdrawal. First, it was a provider issue, then it was due to their platform policies, and now, once again, they claim there's a provider problem. However, they've informed me that my account is under review and have disabled the withdrawal option until they contact me via email. And, of course, they told me to wait another 72 hours! This is the third time I've been asked to wait that long. I've reached my limit and I'm very upset 😡. I don't know what else to do but wait, but the way things are going, it seems like this might be a platform that scams its clients!
Automatic translation:
Public
Public
6 months ago
Dear dakotabm8,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals before?
- Could you please confirm that you have passed the KYC verification?
- Did you accumulate your winnings with or without an active bonus?
Additionally, if there is any other relevant communication between you and the casino, please forward it to kristina.s@casino.guru. Alternatively, you can post it here.
Thank you very much in advance for your reply.
Best regards,
Kristina
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6 months ago
Thank you for your reply, dakotabm8. I apologize, but I have not received any emails from your email address. Could you please forward everything again?
