HomeComplaintsCasumo Casino - The player's experiencing an unspecified issue.

Casumo Casino - The player's experiencing an unspecified issue.

Amount: €3,000

Casumo Casino
Safety Index:Below average
Submitted: 25 Jan 2023 | Resolved : 13 Feb 2023
Resolved Our verdict

Case closed

RESOLVED

Case summary

1 year ago

The player's experiencing an unspecified issue with Casomu Casino. The complaint was closed as the player's issue has been resolved.

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1 year ago
Translation

I would like my losses according to ART.15DSGVO, deposit list, that will not be approved! Shame on you rip-offs! My lawyer has already been informed!

Automatic translation:
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1 year ago

Dear marioara,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Casumo Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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1 year ago
Translation

Just received my transaction list!

Automatic translation:
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1 year ago

Do I understand it correctly that your issue has been resolved?

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1 year ago
Translation

Yes, everything is fine, thank you

Automatic translation:
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1 year ago

Thank you marioara for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick

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