Martin's work as analyst is focused on data maintenance and management. However, what sets Martin aside is his incredible focus and dedication to removing outdated information and replacing it with new information as soon as possible. This way making sure players' experience and understanding of cas...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Martin P.
Author
Martin Pecka
Casino Analyst
Martin's work as analyst is focused on data maintenance and management. However, what sets Martin aside is his incredible focus and dedication to removing outdated information and replacing it with new information as soon as possible. This way making sure players' experience and understanding of cas...
Rollbit Casino UK was tested by our casino review team. They used our casino review methodology to look at its strong points and the areas that need work. Our team checked the casino's Terms and Conditions, licenses, player complaints, support, and limits. They used these to find out if this casino is safe and honest or a risk to players.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Rollbit Casino UK scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 2.9. Proceed with reading our Rollbit Casino UK review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of Rollbit Casino UK
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Rollbit Casino UK, we thoroughly read and reviewed the Terms and Conditions of Rollbit Casino UK. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
Rollbit Casino UK is a very big online casino based on our estimates or collected information. In relation to its size, it has a high value of withheld winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, no relevant casino blacklists include Rollbit Casino UK. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, Rollbit Casino UK has landed a Very low Safety Index of 2.9. We highly encourage players to avoid this casino and seek out one with a higher Safety Index.
Rollbit Casino UK T&Cs reviewed
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Rollbit Casino UK to be unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Player complaints regarding Rollbit Casino UK
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 45 complaints about this casino in our database. Because of these complaints, we've given this casino 110,986 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Rollbit Casino UK user feedback and reviews
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Based on the 19 user reviews of Rollbit Casino UK in our database, it has a Bad User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Rollbit Casino UK company data and licenses
Rollbit Casino UK is owned by Grace Media (Gibraltar) Ltd and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.
Rollbit Casino UK has a gambling license issued by United Kingdom Gambling Commission in United Kingdom.
Win and withdrawal limits, payment options
Rollbit Casino UK accepts deposits via 7 payment methods. This includes: Mastercard, VISA, PayPal, Bank transfer, ApplePay, Google Pay, MuchBetter.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
When reviewing online casinos, we collect information about their customer support and language options. The table below lists the language options at Rollbit Casino UK.
Language
Website
Customer support
Live chat
English
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Rollbit Casino UK, account management, withdrawal process, etc. There is no customer support at Rollbit Casino UK. We think this is a major concern, as players have no way to get in touch with the casino when they need help.
Rollbit Casino UK slots and casino games
Rollbit Casino UK has these types of casino games on offer: Slots, Roulette, Live games, Live blackjack, Live roulette.
Games from 4 casino game providers are available. This includes Pragmatic Play, Atomic Slot Lab, Wild Streak Gaming, Reel Kingdom.
Rollbit Casino UK bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
As of right now, our database holds 1 bonus from Rollbit Casino UK:
50 EXTRA SPINS on Big Bass Football Bonanza
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
Grace Media (Gibraltar) Ltd
Operator
Grace Media (Gibraltar) Limited
Platform
Grace Media
Established
2024
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Rollbit Casino UK. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
No customer support
Zombie casino: you will not be able to get in touch with anyone at this casino
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Unfair terms and conditions
Use of the Martingale betting strategy may result in confiscated winnings
Show full rule and our analysis
Common bonus hunting strategies may be seen as a serious T&C violation
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Use of betting techniques that do not provide an unfair advantage may be seen as a serious T&C violation
Show full rule and our analysis
Players must watch how much they bet even when playing without bonuses
Show full rule and our analysis
Casino voids gaming account balances after less than two years of account inactivity
Show full rule and our analysis
Repeatedly withdrawing and redepositing to get more bonuses may lead to winnings being confiscated
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Complaints about Rollbit Casino UK
All(112)
Opened(0)
Unresolved(45)
Resolved(14)
Rejected(53)
Player's account review is delayed.
Disputed amount: 1,830 USD₮
Player’s account has been closed.
Disputed amount: £510
Player's withdrawal is delayed due to account suspicion.
Disputed amount: 1,000 USDC
Player's account has been closed, and funds are confiscated.
Disputed amount: 5,612 USD₮
Player’s account has been closed with withheld winnings.
Disputed amount: 2,200 USD₮
Player's account has been closed without reason.
Disputed amount: 1,449 USD₮
Player faces withdrawal issues with account restrictions.
Disputed amount: 2,180 USD₮
Player’s account has been blocked.
Disputed amount: 600 USD₮
Player faces withdrawal delays.
Disputed amount: 900 NT$
Player's accounts were wrongly approved during self-exclusion.
Explore the game selection available at Rollbit Casino UK. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 3
Not Available: 12
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 2
Not Available: 6
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Feedback is balanced, with players enjoying the wide array of games and types available.
Casino Bonuses
Rollbit Casino UK bonuses
Browse all bonuses offered by Rollbit Casino UK, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Rollbit Casino UK does not offer any bonuses to players from your country.
Summary of player reviews
Guru AI
Players liked the loyalty program and bonuses, but often had trouble actually receiving them.
Payment methods
Payments
Browse an overview of payment methods supported by Rollbit Casino UK, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Transaction limits
Withdrawal limits
Unknown
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
GBP
Summary of player reviews
Guru AI
Deposits were quick and easy, but players frequently reported problems with blocked withdrawals and refused payouts.
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Live chat not available
Customer support:
Customer support not available
E-mail support rating
Average
Based on 2 tests
Date and tester
Rating
08 Aug 2025
Barbora P.
Bad
10 Oct 2024
Burak O.
Good
Summary of player reviews
Guru AI
Customers rarely found support to be helpful or responsive, reporting issues with unfriendliness and slow response times.
User reviews
User reviews of Rollbit Casino UK
This is a place to share experience with Rollbit Casino UK. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Bad
Rated by 19 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Summary of player reviews
Guru AI
Few areas draw consistent praise, though games receive a roughly equal number of positive and negative comments. Customer support and payments, however, appear to be significant areas of concern based on feedback.
Casino Guru
We want players to understand gambling.
Browse user reviews
All
Bonuses (7)
Support (12)
Games (9)
Payments (11)
• 4 months ago
Rollbit is one of the biggest casinos but have the worst reviews out of maybe all casinos in the world, and there is a reason for it.
They literally stole my money. I told them i had put a deposit closure on my account so i can't deposit because i was starting to get addiction. So i closed my deposit but i had over 300USD in rakeback that i wanted to play in hope to win back my loss but they instead banned my account without atleast giving me the bonus or let me play it. Pick different caino, they got one star ratings all over the internet.
• 5 months ago
I haven't broken any rules, yet my withdrawal of $3200 has been denied. However, I can still log in to my account despite this situation. Although my account hasn't been frozen or suspended, all casino and sports betting services are blocked, preventing me from playing or submitting withdrawal requests. I haven't received any response from support. I considered filing a complaint with CASINOGURU, but all the latest complaints are on rollbit's "no reaction policy," so I've concluded it's pointless. It may have been somewhat usable a few years ago, but now it's garbage, a scam casino.
I am writing this to warn others about the appalling level of customer service at Rollbit. Instead of resolving issues through professional dialogue, this platform uses censorship as their primary tool.
My experience with their support team has been a disaster:
Discord Ban: I was summarily banned from their official Discord server simply for raising a legitimate concern and asking for clarification.
Support Threats: When I contacted Live Chat to discuss my case politely, agents threatened to mute me if I continued to ask questions.
Ghosting: Support staff frequently and intentionally terminate live chat sessions mid-conversation to avoid providing any real answers or escalating the matter to senior management.
It is deeply concerning that a platform of this size chooses to silence and threaten its users rather than engaging in transparent communication. If you expect to be treated with respect or to have your questions answered, look elsewhere. Rollbit prefers the "ban" button over professional conflict resolution.
• 9 months ago
I have an account with Rollbit and won approximately $2,100, which I wanted to withdraw.
I then had to verify my identity.
I am German and live in a country where gambling with Rollbit is legal.
During verification, I provided my address, but my documents were not accepted because they originated from a country where gambling is prohibited.
My account was then simply blocked. I can prove my address, but unfortunately, Rollbit doesn't care.
My money is gone, and I'm not receiving any response!
Quick response in the chat
My winnings were not paid out.
No information on where I violated the terms and conditions
• 1 year ago
They scammed me for 3100$, false accused me of multiple accounts and when I made complain they never tried to resolve it. They are not trustworthly, regurally scamming players in same scheme of false accusations, if you win anything there you most likely wont see your money, honestly I recommend avoid this fraud.
Rude support
Scammers
Don't pay out
• 1 year ago
I have lost hundreds of thousands of dollars on this platform. But I had 2/3 days of small wins of a few thousand. I have my own money stuck in the account + winnings.
I am repeatedly told that it's under review and there is no ETA.... MY OWN MONEY IS UNDER REVIEW WITH NO ETA?!?!?!?!
quick response, but no info
withholding my money money
withholding my winnings
not giving any information
they rely on a 3rd party to authorize withdrawals?
• 1 year ago
I'm not sure why this casino is rated only 5.2, from my perspective, they are really solid, and if you ask me, they're definitely top 5 crypto casinos out there. Had no problem with payouts and deposits are fast. Didn't yet have a chance to test support, but will see. For now, great experience
• 1 year ago
Hey Rollbit is really a rip off brother no winnings you bet something you think you're lucky but the casino just takes the money from your account support is full of zero numbers doesn't help you at all keep your hands off it only frustration and anger no fun
Ey Rollbit ist echt ne Abzocke Bruder Gewinne Fehlanzeige Du setzt was denkst du hast Glück aber das Casino zieht dir das Geld einfach so vom Konto Support voll die Nullnummer hilft dir gar nicht Lass die Finger davon nur Frust und Ärger kein Spaß
• 1 year ago
My winnings were simply withheld. I definitely wouldn't recommend the casino. Unless you just want to lose money, then at least donate it. The account was closed and my winnings withheld without giving any valid reasons. Criminal in my opinion.
Mein Gewinn wurde einfach einbehalten. Würde das Casino defintiv nicht empfehlen. Es sei denn ihr wollt einfach nur Geld verlieren, dann spendet es wenigstens. Ohne angaben von haltbaren Gründen account geschlossen und Gewinn einbehalten. Für mich kriminelle.
quick response
schnelle Antwort
Cheating you out of winnings
Betrügen einen um den Gewinn
Do not pay
Zahlen nicht aus
Untrustworthy
Unseriös
• 2 years ago
Worst experience I have ever had with any crypto casino. I was a platinum member with close to $1 mil turnover for about 10-11 months, their customer support can't be even discussed - only general messages, super bad, I self-excluded myself - they decided the best decision is to go away, did not offer me any kind of option to come back, no rewards, nothing. They even went further, all the money I played, they think is so good they won't reward me and give me back my rakeback. Worst experience of any casino I ever had for 15 years. Hope and I really hope none of you ever register ever, your money or feel for casino will be 0 to minus 9999
Worst customer support you can ever experience
cheaters on bonuses
cheaters on rewards
cheaters on rakeback
• 2 years ago
I’ve been playing on Rollbit for about three years now. While my overall experience has leaned more towards losses, the platform itself is impressive. Rollbit offers a wide range of gambling options, from sports betting and slots to more unique features like crypto futures. What sets Rollbit apart is its innovative approach to user engagement. By holding their tokens or NFTs, you can actually take part in the casino's revenue, which adds an interesting layer of involvement beyond traditional gambling. This feature, in my opinion, is the best part of Rollbit. All in all, it’s a well-rounded casino with something for everyone.
Fast payout Cool loyalty program Many different game types (Futures, Sports, Esports & Slots)
Mostly losses
• 2 years ago
Best casino, with tons of games and features. Very friendly and fast responding support. Withdrawals are in 95% cases instant. Casino also has a great discord community, where people are very helpful, even the founder makes effort to resolve any issues.
Many games and features
Instant withdrawals
Friendly, fast responsive support
Great community
Nothing
• 3 years ago
A slick website with all the games that you'd want. I played BJ, and it seemed okay with small bets, but as soon as your bet size increases, the algorithm kicks in - making it difficult or impossible to win.
• 3 years ago
a month ago I almost won a $100 usd raffle in the rollbitrewards account on twitter... After that they don't reply to me anymore in their account, I have sent messages to the rollbitrewards accounts, rollbit, and the admin directly, and I never got back to them. they paid.... I contacted customer service at the casino directly and they tell me to keep waiting.... I can't trust a site like that. I'll wait for my prize anyway, and if it comes to me, I won't come back.
hace un mes casi gané un rifa de $100 usd en la cuenta de rollbitrewards en twitter... Después de eso ya no me contestan en su cuenta, he mandado mensajes a las cuentas de rollbitrewards, rollbit, y al admin directamente, y nunca me pagaron.... Contacté a servicio al cliente en el casino directamente y me dicen que siga esperando.... No puedo confiar en un sitio así. Esperaré mi premio igual, y si es que me llega, no vuelvo.
• 3 years ago
Deposited eth and support refusing to credit. Using tnxs it is clear it went to their wallet but support says no. Scammers taking your deposits.
• 4 years ago
There is no issuance of bonuses, and it is also impossible to withdraw funds to my bank card - only with cryptocurrency. They still have work to do. So far my rating is 3
• 4 years ago
There is a good selection of games that I played here on Rollbit and I hope that it can continue with all of the platforms that I can play on. I hope that it will continue to improve, especially with giving bonuses because that is needed for the sites.
• 4 years ago
Amount wasnt credited to my account, and guy on suppurt "has no eta" when will be credited (etherum).
• 4 years ago
Rollbit casino has a strong reputation of being one of the best sites out there and they have done a great job to include a wide array of bonuses and games. That is why i think they really deserve a 3 for me at this point in time until they add more.
Discussion
Rollbit Casino UK discussion
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