Casinoin - The player's dissatisfied with the casino's RTP.

Έπαιξα στον κουλοχέρη vates of olympus γύρω στα 80e σε γυρους των 20c .RTP~45%!!! Eντελως πειραγμενο λογισμικό!!!400 spin χωρίς free spin mode! Π**** γ****

Dear apostolosvamvakousis,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing as I have explained to you a while ago in your previously submitted complaint (here). Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

I would like to also ask you to note use any harsh language in the future as it may lead to a ban from our website.

Best regards,

Nick

Δεν είμαι χθεσινος και έχω παίξει σε πολλά online καζίνο.Αλλά για να φτάσω να γράψω παράπονο σημαίνει ότι συνάντησα πρωτόγνωρα πράγματα κατα τη διάρκεια του παιχνιδιού.Επιτέλους και εσείς οφείλετε να διασαφηνισετε το ρόλο σας γιατί αυτό του είδους η απάντηση μονο εκ του πονηρού μπορεί να ληφθεί .Αν είστε απλά διαφημιστές και υπαλληλοί τους φυσικά και δεν έχω πλέον καμιά θέση σαυτόν εδώ τον ιστότοπο .

Hello apostolosvamvakousis,

We are an independent site with casino reviews and complaint resolution center to help players if they come across any issue with online casinos. As I mentioned above, if you do have any proof that the casino is doing something unfair or illegal, please forward it to nikolas.b@casino.guru otherwise it won't be possible to continue resolving the issue.

Eίστε απλά ΜΥΡΩΔΙΑΔΕΣ!

Hello apostolosvamvakousis,

As I did not receive any e-mail from you yet, I would like to ask if you have any evidence of your claim or we can close the complaint for now?

Oχι,να την αφήσετε ανοικτή ως έχει!

Hello apostolosvamvakousis,

I'm not asking if I should leave it open or close it. I'm asking if you have any evidence of your claim otherwise the complaint will be closed.

Dear apostolosvamvakousis,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.