Casinoin - Player's struggling to withdraw funds.

Big scam I've been trying for five days to make a withdrawal and they won't put the money in

Dear Mariosmarios,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you made any successful withdrawals before? Have you passed the KYC verification before requesting the withdrawal?

Could you please clarify the dispute value? Are you trying to withdraw €1?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear Mariosmarios,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.