The player's unable to close his account even after multiple requests. The complaint was rejected as the case is being solved in another complaint.
Casino Superlines - The player's unable to close his account.
Amount: ??
Casino Superlines
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case closed
Our verdict
Other
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Account will not be closed despite repeated requests
Automatic translation:
Public
Public
2 years ago
Hello tinoresch1,
Thank you very much for submitting a complaint and I'm sorry to hear about your issue with Superlines Casino. Allow me to ask you a few more question before we would move forward.
When exactly did you request for account closure? Did you ask for self-exclusion or account closure? Did the casino ever responded to any of your requests?
Please forward any relevant screnshots or proof to nikolas.b@casino.guru.
Regards,
Nick
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