The player's unable to close his account even after multiple requests. The complaint was rejected as the case is being solved in another complaint.
The player's unable to close his account even after multiple requests. The complaint was rejected as the case is being solved in another complaint.
The player's unable to close his account even after multiple requests. The complaint was rejected as the case is being solved in another complaint.
Hello tinoresch1,
Thank you very much for submitting a complaint and I'm sorry to hear about your issue with Superlines Casino. Allow me to ask you a few more question before we would move forward.
When exactly did you request for account closure? Did you ask for self-exclusion or account closure? Did the casino ever responded to any of your requests?
Please forward any relevant screnshots or proof to nikolas.b@casino.guru.
Regards,
Nick
Hello tinoresch1,
Thank you very much for submitting a complaint and I'm sorry to hear about your issue with Superlines Casino. Allow me to ask you a few more question before we would move forward.
When exactly did you request for account closure? Did you ask for self-exclusion or account closure? Did the casino ever responded to any of your requests?
Please forward any relevant screnshots or proof to nikolas.b@casino.guru.
Regards,
Nick
We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.
We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.
The complaint will be now closed as the player submitted a new complaint under a different e-mail address.
The new case: https://casino.guru/superlines-casino-player-wishes-to-close-their-casino
The complaint will be now closed as the player submitted a new complaint under a different e-mail address.
The new case: https://casino.guru/superlines-casino-player-wishes-to-close-their-casino
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