The player's unable to open an account for unknown reason. The complaint was rejected as the player stopped responding.
Dear Gerhard100,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate what is the issue? - Can you access the website? Do you get some kind of error when you try to register? Did you contact the casino with this issue?
I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Nick