HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All24,332Opened753Unresolved3,478Resolved7,010Rejected13,091
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

6d 23h 7m 28s

Disputed amount: 2,609 R$

Pribet Casino - Player claims that payment has been delayed.

Pribet Casino
 Submitted: 09 Mar 2025
Opened Current status

Waiting for a delayed payment

13d 18h 29m 37s

Disputed amount: €500

Spinanga Casino - Player’s winnings haven’t been received yet.

Spinanga Casino
 Submitted: 09 Mar 2025
Opened Current status

Waiting for a delayed payment

4d 14h 29m 22s

Disputed amount: €1,000

Vulkan Vegas Casino - Player claims that payment has been delayed.

Vulkan Vegas Casino
 Submitted: 09 Mar 2025
Opened Current status

Waiting for a delayed payment

11d 14h 2m 2s

Disputed amount: $51,000

Bets.io Casino - Player claims that payment has been delayed.

Bets.io Casino
 Submitted: 09 Mar 2025
Opened Current status

Waiting for a delayed payment

7d 4h 58m 0s

Disputed amount: 3,000 zł

Legiano Casino - Player’s winnings haven’t been received yet.

Legiano Casino
 Submitted: 08 Mar 2025
Opened Current status

Waiting for a delayed payment

4d 20h 40m 44s

Disputed amount: €500

Bankonbet Casino - Player believes that their withdrawal has been delayed.

Bankonbet Casino
 Submitted: 08 Mar 2025
Opened Current status

Waiting for a delayed payment

6d 16h 12m 1s

Disputed amount: €90

Legiano Casino - Player’s withdrawal has been delayed.

Legiano Casino
 Submitted: 08 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 15h 38m 22s

Disputed amount: €2,000

LuckyMax Casino - Player’s account closure request is ignored.

LuckyMax Casino
 Submitted: 08 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

8d 23h 32m 39s

Disputed amount: €800

Zoome Casino - Player's withdrawal has been delayed.

Zoome Casino
 Submitted: 08 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 21h 52m 38s

Disputed amount: 1,000 USD₮

GenieJackpot Casino - Player’s withdrawals have been delayed.

GenieJackpot Casino
 Submitted: 07 Mar 2025
Show more complaints (+10)
Showing 1 - 10 of 24,332 complaints
1 2...2,434
Go to pageof 2,434 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news