BlueChip Casino - Player's payment method verification delayed.

I’ve always used blue chip and have deposited and withdrawn amounts multiples times but as soon as I get a decent size win and go to withdraw I’m hit with a verification. I have them all done besides payment method verification.

ive sent my bank card and statements and still have not been approved.

Hello landinwalkerr,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BlueChip Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents.

Looking forward to your answer.

Regards,

Nick

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

Dear landinwalkerr,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.