Dear tgr8xndr2v,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with BlueChip Casino.
Could you please tell me when exactly you submitted your withdrawal request?
Have you accumulated your winnings with or without using an active bonus?
Please forward any relevant communication between you and the casino regarding this issue to veronika.l@casino.guru.
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Dear tgr8xndr2v,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with BlueChip Casino.
Could you please tell me when exactly you submitted your withdrawal request?
Have you accumulated your winnings with or without using an active bonus?
Please forward any relevant communication between you and the casino regarding this issue to veronika.l@casino.guru.
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika