The player's verification is delayed for unknown reason. The complaint was closed as the player stopped responding.
Blackmagic casino review - with drawl however they asking for verification which by then go ahead and did I sent all documentation over and plus more everything from address to proof bankcards proof of ID back and front which seemed a bit dodgy because they want to go back by still did it like a gullible fool and they kept replying back. They want more of each things and now I realise I’m kind of getting scam so then I realise from my bank account had taken money. Is that all the details now my bank I was getting scammed by these guys.. And they kept all my details and they charge my bankcard for other transactions. I tried to withdraw money but they kept going through verification of the various emails. Please do not joined this site. Spend your money on that they will ask if a lot of proof of ID like different forms and I fell for the tricks and they scammed me out of a lot of money from my bank card. As you can see from the other reviews. Everybody has been scammed. Please do not use this site. Please avoid this is a scam
Hello acmh8914,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Black Magic Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you speak to the casino and what was it about?
Please note that the verification process may take up to 14 days after sending in all the requested documents.
Looking forward to your answer.
Regards,
Nick