The player from Brazil had expressed dissatisfaction with an online casino, citing unfulfilled promises and inconsistent excuses. The complaints team had attempted to gather additional information from the player to better understand and address the issue, but the player failed to respond to their queries. As a result, we had to reject the complaint due to insufficient information. However, the player was welcome to reopen the case at any time if they wished to provide more details.
The player from Brazil had expressed dissatisfaction with an online casino, citing unfulfilled promises and inconsistent excuses. The complaints team had attempted to gather additional information from the player to better understand and address the issue, but the player failed to respond to their queries. As a result, we had to reject the complaint due to insufficient information. However, the player was welcome to reopen the case at any time if they wished to provide more details.
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