The player from the UK was able to create multiple new accounts, deposit, and play in the casino despite being self-excluded. After considering all relevant facts, including the player's breach of the Terms and Conditions by creating multiple accounts as well as the fact that we believe that no errors were made honoring the player's self-exclusion on the casino's side, this case was closed in favor of the casino.
The player from the UK was able to create multiple new accounts, deposit, and play in the casino despite being self-excluded. After considering all relevant facts, including the player's breach of the Terms and Conditions by creating multiple accounts as well as the fact that we believe that no errors were made honoring the player's self-exclusion on the casino's side, this case was closed in favor of the casino.
Automatic translation: