Betmaster Casino - Player’s criticizing lengthy withdrawal process.

This casino is so shady and wishy washy it's unbeliable im never playing here again... The first time I made withdrawal with btc it took a day and then after that I was told by manager each cashout would then be instant... Well today I cashed out 40$ in btc perfectly fine and 20 mins later I hit 1000$ in btc on some spins and then they say there is a technical problem which isn't true because my friend who has an account withdrawaled btc instantly.. I'm sick of not knowing with these guys

Dear Braxdon,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please advise if you have received all the requested withdrawals?  

I’m not sure how could I be of help. I would recommend sharing your experience in our Forum https://casino.guru/forum, where it will be accessible and visible for more players.

Have you tried to communicate this issue with the casino? Thank you very much in advance for your reply. 

Best regards,

Petronela

No everything is good

Thank you very much for the update. Do I understand it correctly that your problem has been resolved? Do I have your permission to close this complaint? Thank you in advance for your reply.

Resolved

As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you very much Braxdon for your confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru