The player from Greece had reported that he had been experiencing issues with BetFlip Casino regarding the withdrawal of his funds, which amounted to €1098. He stated that the casino had continually rejected his withdrawal requests without a valid reason. He also mentioned that he hadn't used a bonus and had it removed to avoid confusion with the terms. The casino had then instructed him to use all his money on a single sports ticket with odds over 2.00, which he found unclear as it wasn't specified in the casino's terms. In response, we had explained that our forum primarily handled issues related to online casinos and not sports betting. We had offered to contact the casino for more information but had to reject his complaint due to the nature of the issue.
BetFlip Casino - Player's withdrawal is delayed.
Amount: €1,098
BetFlip Casino
Safety Index:Very lowOther
REJECTED
Case summary
Good evening, is there any way to contact the licensing authority for the Betflip company? I am sending you a photo from the authority where the permit was issued. I want to contact to report Betflip. Thanks
Dear spyknis,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with BetFlip Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
The specific company is doing everything it can to not approve my withdrawal. I have made many withdrawal requests and it rejects them. I have not used a bonus, when I made a deposit I asked for the bonus to be removed so as not to get confused with the various terms that the bonuses have. I immediately spoke to live chat and they removed it. When I wanted to withdraw my money, they asked me to play all my money on a single sports ticket at an odds of over 2.00. In the terms they do not specify that you have to play all your money in a single ticket. I have €1098 in the account and I am afraid that I have lost this money.
Dear spyknis,
As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint.
Thank you very much for your understanding.
Best regards,
Nick
