This review examines FortuneJack Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. FortuneJack Casino scored a High Safety Index of 8.7, which is why it could be considered a favorable option for most players in terms of fairness and safety. Read our FortuneJack Casino review to discover more about this casino and decide whether it is a suitable option for you.
Fairness and safety of FortuneJack Casino
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of FortuneJack Casino, we meticulously evaluated and analyzed the Terms and Conditions of FortuneJack Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based on our estimates or gathered data, FortuneJack Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
Based on our findings, no important casino blacklists feature FortuneJack Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
Taking into account all factors in our review, FortuneJack Casino has scored a Safety Index of 8.7, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Terms and Conditions of FortuneJack Casino
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of FortuneJack Casino during our review.
Player complaints regarding FortuneJack Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 0 black points.
User feedback and reviews of FortuneJack Casino
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
The user satisfaction feedback of FortuneJack Casino shared by 70 users has resulted in a Good User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company information
FortuneJack Casino is owned by PlayWave SRL, and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
FortuneJack Casino is licensed by Anjouan Gaming in Comoros.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
EUR 300,000 per spin
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at FortuneJack Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Japanese
German
24/7
Korean
French
Turkish
Hindi
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at FortuneJack Casino, your account, withdrawals, or anything else. According to our tests and collected information, FortuneJack Casino has a good customer support.
FortuneJack Casino slots and casino games
Players can enjoy these types of casino games at FortuneJack Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 50 game providers are available. This includes NetEnt, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Evoplay, BGaming, GameArt, Endorphina, Habanero, Booming Games, Belatra Games, Relax Gaming, Betgames, Platipus, Amigo Gaming, Mancala Gaming, Spribe, Mascot Gaming, Onlyplay, PGsoft (Pocket Games Soft), Penguin King, Games Inc., VoltEnt, Fugaso, Fa Chai Gaming, Iconic21 (BETER Live), Peter & Sons, Fazi, Live88, Imagine Live, 1spin4win, Kalamba Games, Popiplay, InOut, Clawbuster, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, LAMBDA gaming, Orbital Gaming, Ka Gaming.
Bonuses and codes offered by FortuneJack Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 4 bonuses from FortuneJack Casino, including:
Up to 1,000 EXTRA SPINS ($0.1/each)
Up to 1,500 EXTRA SPINS ($0.1/each)
Up to 1,000 EXTRA SPINS ($0.1/each)
Up to 1,500 EXTRA SPINS ($0.1/each)
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
Browse all bonuses offered by FortuneJack Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(19)
User reviews of FortuneJack Casino
This is a place to share experience with FortuneJack Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
To withdraw my 1478$ I had to pass KYC, despite it was automatic process, they had to manually approve it, that took them 1 or 2 days, After that they told me I can withdraw my balance in 3 installments! 3x350$ every 12hours Do they have issue to pay out 1478 at once? IDK However after 12 hours since last withdrawal I can't request new one, I have to write to them and wait few additional hours. This is kind of joke, what they do, I really don't recommend this casino if you are serious gambler
over 10 years in industry
slow KYC
making issues with withdrawals
low withdrawal limits
FortuneJack Casino
Hi! We're sorry to hear about your experience. To help us review your case properly, could you please provide your username and more details right here on Casino Guru? Once we have that, our team will be able to investigate and assist you further. Thank you for your patience.
As a German player, it is difficult to find a casino that offers good deposit methods and, above all, withdrawal methods. I'm lucky to have found this casino. If it didn't exist, I would want one just like it. I'm thrilled.
Als deutscher Spieler hat man es schwer, ein Kasino zu finden, welches gute Einzahlungsmethoden und vor allem Auszahlungsmethoden anbietet. Ich kann von Glück reden, dieses Casino gefunden zu haben, wenn es das Kasino so nicht geben würde, würde ich mir genau so eins wünschen, bin begeistert.
Deposit methods and welcome bonus are awesome
Einzahlungsmethoden und Willkommensbonus sind der Hammer
After reading many good reviews and seeing the welcome bonus promotion, I had to try this website. Immediately it said restricted region and to "turn off the VPN or contact support". Since I am in the UK , I contacted support to ask if it is fine to play from the UK and if there will be issues with KYC when it comes to paying my withdrawals. They said just use a VPN and deposit with crypto and they held that promise. Outright great cashback, promotions and welcome bonus package, everything is just right.
I have been a player here for a long time, it is a very nice casino with constant promotions I join. They are uncomplicated regarding verifications, the one thing that was a slight negative was crypto deposits only, but now I can use my card, since 2 or 3 weeks. UK players tip, use a VPN if a game is not available, support told me they do not mind me using a VPN, never had a problem or delayed withdrawal.
new payment methods
Best promotions
Not a bad thing to say
FortuneJack Casino
Hi there, Thanks a lot for your long-term support and for taking the time to share your experience! We're glad to hear you're enjoying the promotions and found the recent card deposit option helpful we added it based on user feedback just like yours. 😊
Just a quick note: while we do our best to keep gameplay smooth for all users, we always recommend using FortuneJack in accordance with local laws and our terms. If you ever have questions, our support team is happy to help!
This casino is really a fresh breeze, too bad I only discovered it now. They treated me very well from the very beginning and then almost like royalty once I turned VIP.
I have not seen a casino with better promotions or more lenient KYC policy.
Everything is smooth here.
Top support
Amazing promotions
Pay fast
Does accept players from Australia
Everything is good here, really
FortuneJack Casino
Hey there! We’re thrilled to hear you’re enjoying your time at FortuneJack welcome aboard! 😊 It’s awesome to know our VIP experience and promotions made an impression. We’re always here to keep things smooth and rewarding for you.
Wishing you continued luck and great wins ahead! 🎉🎰
The games are fun, and most of them work well. However, my cashback wasn't credited, even though it was clearly offered to me in the bonus section. Support just said I didn't take a screenshot, so I can't prove it. What's the point? I've never actually been able to win, but that was probably just bad luck.
Answer to the casino's inquiry: A 25% cashback was offered, which I activated in the bonus area.
Die Spiele machen Bock, das meiste funktioniert auch gut. Allerdings wurde mir mein Cashback nicht gutgeschrieben obwohl mir dieser klar im Bonus Bereich angeboten wurde. Support meint nur ich hab kein Screenshot davon gemacht deswegen kann ich es nicht beweisen. Was soll das denn? Habe auch nie wirklich gewinnen können aber das war wohl Pech.
Antwort auf die Anfrage vom Casino: Es wurde ein 25% Cahback angeboten, welches ich im Bonusbereich aktiviert habe.
Fast payouts
Schnelle Auszahlungen
Many games
Viele Spiele
Rarely win
Selten gewinne
You can't rely on support
Man kann sich nicht auf den Support verlassen
Cashback was not credited
Cashback wurde nicht gutgeschrieben
FortuneJack Casino
Hello,
Could you please let us know what Cashback was offered to you? We might be able to help you receive the bonus if we have the details.
Casino is all good when depositing and loosing. You will find it easy too use if your deposits far exceed your withdrawals. If u happen too win more than you deposit or even come close then expect your worst nightmare too come true when you realise that the casino has blocked you and you never really had the chance to win your money back. Hence why they only accept cryptos. The perfect scam too avoid any charge backs while hidding their identities
Breaches its terms and conditions when convenient
Encourages customers too break the law and play from prohibited countries.
Has no responsible gambling tools
Accepts all amounts of deposits, losses and bet sizes
Limits wins, withdrawals and blocks accounts if you complain
The regulators are from an unrecognised jurisdiction and don’t respond to complaints.
You will only ever win your money back. RTP appears fake.
Customer service are scripted response and usually results in customer dissatisfaction
Do not care about checking in on customers loosing too much
Loyalty program is a joke. Don’t expect too get any vip treatment even after loosing $1,000,000
Stay away from fortune jack
Win limitations
Unrecognised regulator
FortuneJack Casino
Hi, thank you for sharing your thoughts. We understand your concerns and would like to look into your case thoroughly. To do so, please provide your username or account ID here or through Casino Guru’s complaint system. This will allow us to investigate what happened and respond transparently.
FortuneJack strictly follows its terms and conditions, and we do not block accounts without clear reasons backed by evidence. We also support responsible gambling tools such as self-exclusion and limits, and encourage players to use them at any time.
If you believe there’s been a misunderstanding or issue with your account, we’d be happy to review everything in detail. Again, please provide your details so our team can assist you.
this casino has a disease of blocking an account when a player wants to withdraw his money, my account was blocked and refused to pay out the winnings, accused of creating a second account, this is how the casino constantly makes money, without providing any evidence, they refused to conduct a dialogue with me, they refused to return the deposited funds , be careful with these scammers
FortuneJack Casino
Hi! We're sorry to hear about your experience. Please provide your username or account ID here on Casino Guru so we can properly review your case. We take such accusations seriously, and a proper investigation can only happen with more context. Thank you.
I only deposited once and actually was able to cashout first time playing here. Games RTP seemed high and fair. Was a bit nervous when i went to withdraw and was required to submit documents for KYC, but actually went rather quickly. I received my payment via crypto within about 6 hours after kyc process.
Fair Games
Good Bonus Program
Support was Helpful
Quick KYC
States has no KYC for crypto players but isn't true
I hit a big win, they froze my account and refused to pay. Support says they need to check my docs for 18 working days that is total crap. Avoid this casino from a 100-kilometer distance.
FortuneJack Casino
Hello,
Sorry for the trouble you've had. Keeping our platform and users safe is our primary goal. Sometimes, this means extra steps, and we get that waiting can be frustrating.
To help fix things quickly, please share more details with us. This will let us understand and solve the issue faster.
I have learned over the years to always be proactive when trying to gamble online and read reviews and threads on sites before signing up, but also to try and have my own experiences because sometimes you see things that only tell one side of the story.
I gave FortuneJack a try and deposited via litecoin after using my initial offer for free spins you need to make a deposit equal to your winnings to claim them. I made the deposit and a few more after that. Let me say that the game selection is insane, there are so many different providers and games its hard to pick slots to play which is a good thing. On top support being available 24/7 with questions and concerns.
After a few deposits I finally hit decently on a slot for 1500 and was ready to submit my first withdraw. After reading reviews online I was a little worried, and right after submitting my withdraw I got an email to do the KYC procedures, so I send in videos of me and my ID which was a simple process and then I waited not knowing what to expect. Well less than 24 hours later I got an email to confirm that my withdraw was me because I had used my phone IP instead of house IP, I confirmed and 30 minutes later I had gotten my withdraw as promised in my wallet. Overall I enjoyed this casino tons and wanted to make sure other people saw my review and gave them a chance because you won't be disappointed.
Quick Security Check
Quick Withdraw
24/7 Support
Insane amount of Slots to choose from
ScammedbyFortunejack
Unregistered user
• 2 years ago
This site is the very definition of a SCAM!
My experience with these scammers: 1) I sign up under the impression I will get 100 *free* spins to verify my phone number and email. Then they say you have to deposit the an equal amount to what you've won in order to actually get the money.
2) I deposit the $20, but STILL don't receive my bonus money in my account. Support gives me the run around and doesn't fix it. Then I find out i can't take my money back because I need $150 minimum to cash out!!
3) I manage to get a win for $200 despite this. I try to cash out $175. I get an email saying my withdrawal will be delayed for a "security check". WTF!
4) NOW they say I have to verify my identity to get my money, despite them not caring who I was when I was the one paying them! NOW my identity is of great concern apparently.
5) I complete their ID verification crap successfully, thinking this has to be the end of fortunejacks games and excuses. WRONG!!
6) I get another email from these con artists accusing me of playing on multiple accounts simply because I'm using a VPN service, so my IP matches other people who also use the same VPN service. They say that this is the reason they will use to close my account and not pay out.
7) I explain to them about the VPN, and they just stop replying completely! They just straight up STOLE MY WINNINGS using some BULLS**T LIE about multiple accounts, because they know it is literally IMPOSSIBLE for me to prove them wrong!
Fortunejack is literally the WORST crypto casino you could ever ask for, DO NOT PLAY HERE UNLESS YOU ARE OK WITH HAVING YOUR DEPOSITS ACCEPTED BUT YOUR WITHDRAWALS STOLEN!! There are HUNDREDS of player reviews that will all tell you the same thing. Fortunejack are crooked thieves.
I "won" on a game
They don't pay you
They don't honor advertised bonuses
$150 minimum withdrawals
KYC requirements for withdrawals only, deposits accepted no questions asked
Baseless accusations of players having multiple accounts used as justification to steal from players
They are a failed casino that uses scams to make a profit
FortuneJack Casino
Hello dear user and Casino Guru Team,
Kindly ask the OP to provide us with the FJ username, it will help us a lot to speed up the process. We've already started investigating the case and we should be able to reply back with the official statement soon.
I receive the bonus but you cannot use it until you make a deposit equivalent to the amount won in the rounds and then still fulfill the rollover for the bonus will be 30x. Bonus funds cannot be withdrawn until this rollover requirement is met.
Recebio o bonus porem nao pode usalo ate fazer um deposito equivalente ao valor ganho nas rodadas e depois ainda cumprir o rollover para o bônus será de 30x. Os fundos de bônus não podem ser retirados até que este requisito de rolagem seja cumprido.
Amazing. Withdrawals processed and sent within minutes/hours. Not days/weeks. Fair games I have won thousands and all has been played aid when requested. Feels like you are more at a real casino than an online one. BRAVO. CHEERS.
they give you confirmation free spins when you sign up and then they don't accept the currency you deposited and tell you that you made a deposit and canceled this bonus.
Very professional Casino for new and veterans players of slot machines. Many best old games and added new slots for everyone types of players. Most promotions, bonuses for new client and Old games account. Nice supporters help you with any questions asked for him. No problem with withdraws, many options for pay your money to the account.
I liked the interface. Everything looks good and fine, games are downloading fast and no help is needed. The support is really helpful. So I can recommend this place.
Safety Index explained
Safety Index of FortuneJack Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of FortuneJack Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
![FortuneJack Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
