The player from India faced an issue with their account as their Google Authenticator was disabled for the casino game, affecting access. The Complaints Team had attempted to gather more information from the player but received no response. As a result, the complaint was rejected due to lack of communication, which prevented further investigation.
BC.Game Casino - Player's account access is restricted.
Amount: 2,000 GAME
BC.Game Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 days ago
Public
Public
2 weeks ago
Dear Dondon11,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with the casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?
Specifically, which casino is this complaint regarding?
I will be waiting for your reply patiently.
Best regards,
Dominika
