Batery Casino - Player's deposit is not credited.

My problem was deposit not added at batery casino,

I show there advertising and join but after that's I did deposit on 8 April 2500 rs but they didn't add my deposit

I paid successful as there given deposit detail but also I requested for help but there not doing anything from 6 days

That's why I am taking help from you guys please do something for me I trust casino guru.

Adding deposit slip

No one helping from batery support team or even live support please do something for me

Dear bhavinchoudhary96, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied. 

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding. 

Best regards, 

Veronika

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

See batery bet closed my all request every time for my deposit . I again and again asking question to administration but not getting any help they are scamming people

I completely empathize with your frustration, bhavinchoudhary96. As I mentioned previously, the process of locating and refunding your funds to your bank account or crediting them to your casino account may take some time. In order to give the casino sufficient opportunity to investigate and resolve the issue, I will extend the timeline for an additional 16 days, making it a full month. If no progress is made by then, we will step in and intervene. Let's remain optimistic and anticipate positive news regarding your deposited funds.

Thank you for your patience and understanding in advance.

Dear bhavinchoudhary96,

Has your deposit been credited to your casino account yet? Please let me know.

Dear bhavinchoudhary96,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.