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All40,422Opened944Unresolved5,234Resolved12,699Rejected21,545
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Our verdict Case closed

BetCoco Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 07 Dec 2023
Disputed amount: €80
Safety Index 6.7 Above average
Our verdict Case closed

The Pokies Casino - Player's winnings sent to an old closed account.

Resolved Submitted: 07 Dec 2023
Disputed amount: A$9,000
Safety Index 2.8 Very low
Our verdict Player stopped responding

GuruPlay Casino - Player wants to close their casino account.

Closed Submitted: 07 Dec 2023
Disputed amount: $1 ARS
Safety Index 4.7 Low
Our verdict Player stopped responding

1win Casino - Player’s withdrawal denied and not refunded.

Closed Submitted: 06 Dec 2023
Disputed amount: $20,000 CLP
Safety Index 8.4 High
Our verdict Other

MyStake Casino - Player's account and winnings are frozen.

Closed Submitted: 06 Dec 2023
Disputed amount: €600
Safety Index 9.7 Very high
Our verdict Player stopped responding

Leon Casino - Player struggles with ongoing account verification issues.

Closed Submitted: 06 Dec 2023
Disputed amount: €55
Safety Index 1.1 Very low
Our verdict Player stopped responding

Suprabets Casino - Player’s account with 700€ deposit has been blocked by Suprabet.

Closed Submitted: 06 Dec 2023
Disputed amount: €700
Safety Index 4.6 Low
Our verdict Player stopped responding

GuruPlay Casino - Player needs advice on withdrawals.

Closed Submitted: 06 Dec 2023
Disputed amount: R400
Safety Index 4.7 Low
Our verdict Other

The Clubhouse Casino - Player faces withdrawal restrictions.

Closed Submitted: 06 Dec 2023
Disputed amount: €3,000
Safety Index 5.4 Below average
Our verdict No reaction policy

GoldenLion.bet Casino - Player’s withdrawal is excessively delayed.

Unresolved Submitted: 06 Dec 2023
Black points: 97
Disputed amount: £770
Safety Index 0.4 Very low
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