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OverviewBonusesUser reviews29Safety Index explainedDiscussion14Payment methods39
The Clubhouse Casino Review
The Clubhouse Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. The Clubhouse Casino has a Below average Safety Index of 5.0, which means it may not be the best choice for most players in terms of fairness and safety. Continue reading our The Clubhouse Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index – The Clubhouse Casino fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of The Clubhouse Casino, we have looked closely into the Terms and Conditions of The Clubhouse Casino and reviewed them. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
The Clubhouse Casino is a medium-sized online casino based on our estimates or collected information. It has a high amount of restrained payouts in complaints from players, when we take its size into account. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
To our knowledge, The Clubhouse Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
On the whole, also considering other contributing factors in our assessment, The Clubhouse Casino has achieved a Safety Index of 5.0, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.
T&Cs of The Clubhouse Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of The Clubhouse Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
The Clubhouse Casino player complaints
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 3,553 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
The Clubhouse Casino user reviews and feedback
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Based on the 29 user reviews of The Clubhouse Casino in our database, it has a Great User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Company information and licenses of The Clubhouse Casino
The Clubhouse Casino is in the ownership of Dama N.V. and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.
The Clubhouse Casino holds licenses issued by licensing authorities in these geographic areas: Estonia, Curaçao (Curaçao Gaming Control Board).
Withdrawal limits, win limits, and payment method options
The Clubhouse Casino supports 39 payment methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Neosurf, Maestro, Bitcoin (BTC), AstroPay, idebit, Bank transfer, Flexepin, Instant Bank Transfer, MuchBetter, NetBanking, SticPay, Coinspaid, Volt, Rapid Transfer, Piastrix, Jeton, Itaú, OXXO, Banco do Brasil, Bradesco, CashtoCode, MiFinity, Tron (TRX), Bitcoin Cash (BCH), Litecoin (LTC), Ethereum (ETH), Dogecoin (DOGE), Tether (USDT), Interac, Cardano (ADA), Klarna, Jetonbank, Binance Coin (BNB).
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 7,500 per week
No win limit
EUR 15,000 per month
USD 7,500 per week
USD 15,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at The Clubhouse Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
German
Finnish
French
Arabic
Estonian
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at The Clubhouse Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of The Clubhouse Casino as good.
Casino games and slots available at The Clubhouse Casino
The Clubhouse Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 51 providers. This includes NetEnt, Nolimit City, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Spinomenal, Booming Games, Belatra Games, Booongo (BNG), Relax Gaming, Greentube, Lucky Games, Fantasma Games, Platipus, Swintt, Lucky Streak, Spribe, TrueLab Games, Bluebird Gaming, Betsolutions, Amusnet, VoltEnt, Gamebeat, Iconic21 (BETER Live), AvatarUX, 3 Oaks Gaming, 1spin4win, Zillion Games, Popiplay, Apparat Gaming, Games Global, Clawbuster, Hacksaw Gaming, Netgame, Ka Gaming.
Bonuses and codes offered by The Clubhouse Casino
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 3 bonuses from The Clubhouse Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: For more information about this casino's offers, check out our separate page dedicated to The Clubhouse Casino bonuses.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(39)
Payment methods (39)
Withdrawal limits
per month
$15,000
per week
$7,500
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(6)
All website languages
EnglishFrenchGermanArabicEstonianFinnish
English customer support
English live chat
Game providers
Show all
(51)
Game providers (51)
Casino screenshots
Positives
Multiple currencies in one account
Live dealer games are available
Negatives
Website is translated into many languages but not all of the website sections are in that language
Not all game providers are available for all countries
Not all payment methods are available for all countries
Browse all bonuses offered by The Clubhouse Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(29)
User reviews of The Clubhouse Casino
This is a place to share experience with The Clubhouse Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I can’t believe this site has stayed open. Completely scammed my verified account out of 6k, by requesting to verify again after submitting a withdrawal request. All documents that was asked for was provided and rejected each time after giving up on the withdrawal I forfeit the balance then I received an email to say out of the gesture of goodwill they would verify the account. Complete scam site not to be trusted!!
Good games
Requested to reverify my account after winning a larger amount
All documents kept getting rejected
After winnings was lost/ cast away CS manager reached out to say my account has been verified!!
What I like most about The Clubhouse Casino is how easy it is to use. Deposits are easy, withdrawals are fast, and there is always a good variety of games available. The support team is also very friendly—they go out of their way to help you. A must-try.
Ce que j’apprécie le plus chez The Clubhouse Casino, c’est la simplicité d’utilisation. Les dépôts sont faciles, les retraits rapides, et il y a toujours une bonne variété de jeux disponibles. L’équipe d’assistance est aussi très sympathique—elle fait tout pour vous aider. À découvrir absolument.
Its great to actually have a private manager who will help you on a daily basis rather than having to speak to a robot only on live chat. Don't get me wrong, they still have the robot option, but my manager always solves things for me very quickly on email.
Playing in this casino has been amazing with good outcomes. My personal account manager is very good at problem solving if I have any problem with the casino. Lots of games and live game shows available
Really nice experience with the personal account managers. I entered my bank details wrong but they resolved it for me and sorted it all and withdrawal was with me same day.
It's a complete disaster. The live chat is the most incompetent and arrogant I have ever experienced. No matter what you complain about, it's always the server's fault. I was insulted, made fun of and caught lying. If you have something paid out, it's always the same afterwards, you don't win anything for 3 weeks. If you complain to the manager, he tells you that you are in the black. Absolutely not recommended
Es ist eine reine Katastrophe. Der Live Chat ist der unfähigste und Arroganteste den ich je erlebt habe. Egal über was man sich beschwert immer ist der Server Schuld. Ich wurde beleidigt, es wurde sich lustig über mich gemacht und ich habe sie beim lügen erwischt. Lässt man sich was auszahlen ist es danach immer das selbe, man gewinnt 3 Wochen nichts. Beschwert man sich beim Manager hält er einem vor das man doch im Plus ist. Absolut nicht zu empfehlen
This casino is rigged, especially those crash multiplier style games. When you bet small amounts, the plane flies forever, but if you pick a bigger bet like 30 or 50 euro, the plane crashes instantly, multiple times in a row. This isn't a coincidence. IT HAPPENS ALL THE TIME, especially on Cash Plane 5000x. Also, if you lose a lot of money, for example 500 euro, and try to win it back, the rigged casino always allows you to get close, but then you rapidly start losing again once 500 is near, sending you back to zero. Also, this site is trash when it comes to responsible gambling. Players can self-exclude and set cooling off periods, but they are meaningless because you can just ask customer service to undo it, and then you have access to your account again with hours. A proper casino would be stricter about this and says there's no coming back until the self-exclusion is complete fully.
This casino is very very badd, service is horrible i dont recommend you investing your money in here i believe its a SCAM SCAM SCAM i investment i won i wagered the bonus and then i wanted to withdrawl. They wouldn't give me the option to do. And not one of the online chatting operators knew how to fix it. I dont recommend you loosing a cent in here.
Very bad casino. Whether it is even a real casino. Incredibly bad RTP. Hundreds of spins and just a ridiculous almost zero win. Hands off. It has nothing to do with chance or luck. They have lots of games, but very bad.
Sehr schlechtes Casino. Ob es überhaupt ein echtes Casino ist. Unglaublich schlechtes RTP. Hunderte Spins und nur lächerliche fast null Gewinn. Hände weg. Es hat nichts mit Zufall oder Glück zu tun.
Lots of games, but very bad.
Viele Spiele, aber ganz schlecht.
Many deposit methods so you can lose your money quickly.
Viele Einzahlungsmethoden, damit man sein Geld schnell verliert.
Very bad casino, the deposits are clicked down in a few minutes with no chance of winning. Very confusing menu. The slots break during a session, which is very annoying, I tested different browsers here. There are few providers. The live chat is not interested at all, just wants you to deposit without being interested in solving the problem. Money is the focus in this casino and that is rather an unpleasant feeling. There are significantly better casinos, so no recommendation.
Sehr schlechtes Casino, die Einzahlungen sind in wenigen Minuten runter geklickt, ohne Chance auf einen Gewinn. Sehr unübersichtliches Menü. Die Slots brechen während einer Sitzung ab, was sehr ärgerlich ist, hier habe ich verschiedene Browser getestet. Anbieter sind wenige vorhanden. Der Live Chat überhaupt nicht interessiert, möchte nur das man einzahlt ohne das man interessiert ist das Problem zu lösen. Geld liegt in diesem Casino im Fokus und das ist eher ein unangenehmes Gefühl. Es gibt deutlich bessere Casinos, daher keine Empfehlung.
Poor casino. Impossible to get a feature and they change payback rate. Not many good games most have crap features. Withdraw take 7-12 days for bank transfor which is crazy long.
Various deposit options. Hassle-free deposit. Many games playable in the bonus. Fast verification (1 hour). Payout was also super fast.
The only thing I don't like is the way the games are presented. In the Chrome browser, the games are very small even in full screen mode. Can of course depend on the browser, but should be adjusted on occasion.
All in all a highly recommended casino.
Diverse Einzahlungsmöglichkeiten. Problemlose Einzahlung. Viele Spiele im Bonus spielbar. Schnelle Verifikation (1 Stunde). Auszahlung ging ebenfalls super schnell.
Einzig die Darstellung der Spiele finde ich nicht ganz so gut. Im Chrome Browser sind die Spiele selbst im Vollbildmodus sehr klein. Kann natürlich vom Browser abhängen, sollte aber bei Gelegenheit angepasst werden.
The Clubhouse Casino is absolutely TOP and reliable! Verification and withdrawal took only 30 minutes. I am very satisfied.. Very high RTP! Support staff Carl and my casino manager Amy are very friendly. I've never seen anything like it.. I recommend this casino to all players! I submitted a withdrawal request via Mifinity, after 10 minutes the money was in my Mifinity account. Incredibly fast really!
The Clubhouse Casino ist Absolut TOP und zuverlässig! Verifizierung und Auszahlung hat nur 30 Minuten gedauert. ich bin sehr zufrieden.. Sehr höhe RTP! Support Mitarbeiter Carl and meine Casino Managerin Amy sind sehr freundlich. Sowas habe ich noch nie gesehen.. Ich empfehle diese Casino an alle Spielern! Ich habe via Mifinity Auszahlungsantrag gegeben, nach 10 Minuten war Geld auf meinem Mifinity Konto. Unglaublich schnell echt!
Payout in 10 minutes to Mifinity account.
Auszahlung in 10 Minuten auf Mifinity Konto.
Many game providers. Large game selection
Viele Spielanbieter. Große Spielauswahl
TOP DESIGN! Easy to navigate website.
TOP DESIGN! Einfach zu navigierende Website.
LIVE SUPPORT top notch and always available
LIVE SUPPORT erstklassig und immer verfügbar
One of the best casinos
Eines der besten Casinos
Butterfly1
Unregistered user
• 2 years ago
Excellent casino they give their members great bonuses
A bonus offer was made to me today. Dear Roswitha,
We haven't seen you at the clubhouse in a while and we're starting to miss you! In everyday life there are important things that simply have to be done, but if you ever need a break, we'd love to welcome you back here and even have a great offer for you: a 50% reload bonus on your next deposit. I deposited with the code but did not receive a bonus. After the deposit I got an email: Unfortunately we would like to inform you that from now on you can only play with real money without using bonuses. Unfortunately we would like to inform you that from now on you can only play with real money without using bonuses. Unfortunately we would like to inform you that from now on you can only play with real money without using bonuses. As I said, after my deposit. I find that dishonest and rude. My question was not answered in the chat.
Mir wurde heute ein Bonusangebot unterbreitet. Sehr geehrter Roswitha,
Wir haben dich schon eine Weile nicht mehr im Clubhouse gesehen und fangen an, dich zu vermissen! Im Alltag gibt es wichtige Dinge, die man einfach erledigen muss, aber wenn du mal eine Pause brauchst, würden wir dich gern wieder hier begrüßen und haben sogar ein tolles Angebot für dich: ein 50 %-Nachladebonus auf deine nächste Einzahlung. Ich habe mit dem Code eingezahlt aber keinen Bonus erhalten. Nach der Einzahlung bekam ich eine Mail: Wir möchten Ihnen leider mitteilen, dass Sie fortan nur noch mit echtem Geld spielen können, ohne Boni zu verwenden. Wir möchten Ihnen leider mitteilen, dass Sie fortan nur noch mit echtem Geld spielen können, ohne Boni zu verwenden. Wir möchten Ihnen leider mitteilen, dass Sie fortan nur noch mit echtem Geld spielen können, ohne Boni zu verwenden. Wie gesagt , nach meiner Einzahlung. Das finde ich unseriös und auch unverschämt. Im Chat wurde meine Frage nicht beantwortet.
Bonuses are canceled for no reason. Chat cannot answer questions.
Ohne Grund werden Boni gestrichen. Chat kann Freagen nicht beantworten.
A disaster from the casino, we win with or without the bonus, the pages barely open, you go crazy while playing, I regret that I invested at all, there is nothing good .. play, try and see
Katastrofa od kazinoja, nama dobitaka ni sa bonusom ili bez, stranice se jedva otvaraju, poludiš dok igraš, žao mi je što sam uopšte uložijo € , nema ništa dobro .. igrajte, probajte i vidite
I like the different games and providers and also the welcomebonus is very nice. The support is always friendly helpful and good available. Here are a lot of deposit methodes and the game play is very good. Overall a very good casino with fast payouts.
Bonus, deposit methodes, easy verification, difference of games, support
It was alright alot like casino Friday interms of promos the games are the sameand website is set up the same I'll depositagain in the future forsure.
No bingo and bonuses could be better notmy go to casino but definitely not the worstif they got bingo and gave out more freespins I would deposit regularly
I've played online casinos a long time but was quite surprised how good the service was here. Personal emails and fast responses, refreshing that someone actually wanted to help
Great service
Nice slick site
Loads of games
Not many I have seen so far
tomslot84
Unregistered user
• 3 years ago
I tried this site out because it had a decent welcome offer, was part of the Dama group which I've enjoyed before and I liked the logo. It has been a good experience overall. I mostly play the live dealer games from Evolution which they offer but I have played quite a lot of slots with the Clubhouse too because of the kind of bonuses they give (I guess some bonuses for table games would be good too). They base themselves on a private members club which I thought was a gimmick at first but the messaging I've received has been really nice and they seem to take a very customer centric approach to things, including the KYC process. It's an annoying fact of playing online these days that you have to provide a lot of information if you want to be sure of a withdrawal. Because I've had trouble before I like to make sure I am verified early on and I found the process really smooth and it has meant that any withdrawals I have made since have been really quick. I would recommend giving this site a go, they have a slightly more grown up approach to things than others and although you can still get free spins etc they do seem to pull off the impression that you are a valued member. But maybe that's because I've lost a fair bit!
Good table game selection
Generous bonuses
Quick withdrawals once verified
Some slots I looked for were missing
Standard bonuses are slots focused (but they have given me table bonuses since asking)
I have had a great experience at the Clubhouse! The design is slick and makes the site feel exclusive, which the customer service also does. I am not sure what the previous users have experienced, but my experience has been great.
The customer service was great when I had a payment issue (due to my own error) and they really make an effort to make you feel special. Payouts were done quickly and efficiently and the bonuses were good.
Good games selection
Excellent customer service
Nice and clean website
canuckplayer21
Unregistered user
• 4 years ago
The Clubhouse3 Casino appear to have a great new site and product. I have only played for a day or two with them but the site is really slick and they have great bonuses for Canadian players. I would recommend for others to give them a go.
Interac option for Canadians
Free spins on Book of Dead
Highly responsive customer service
No sports betting
Safety Index explained
Safety Index of The Clubhouse Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of The Clubhouse Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.0/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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