HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,248Opened1,010Unresolved4,891Resolved12,006Rejected20,341
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

MerkurXTip Casino CZ - Player raises doubts about game's RTP.

Closed Submitted: 16 Aug 2023
Disputed amount: 250,000 Kč
Safety Index:High
Our verdict Case closed

Lalabet Casino - Player's deposit is not credited.

Resolved Submitted: 16 Aug 2023
Disputed amount: €100
Safety Index:Very low
Our verdict Case closed

LionSpin Casino - Player's deposit has been misplaced.

Resolved Submitted: 16 Aug 2023
Disputed amount: 200 R$
Safety Index:Low
Our verdict Unjustified complaint

Chipstars Casino - Player claims unreturned deposits due to unverified account.

Closed Submitted: 16 Aug 2023
Disputed amount: €18,300
Safety Index:High
Our verdict Case closed

Laz Vegas Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 16 Aug 2023
Disputed amount: €985
Safety Index:Very high
Our verdict No reaction policy

GoldenLion.bet Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 16 Aug 2023
Black points: 169
Disputed amount: €1,000
Safety Index:Very low
Our verdict Unjustified complaint

GrandWin Casino - Player's winnings were cancelled.

Closed Submitted: 16 Aug 2023
Disputed amount: €507
Safety Index:Above average
Our verdict No reaction policy

EightStorm Casino - Player's account suspended with the pending withdrawal.

Unresolved Submitted: 16 Aug 2023
Black points: 233
Disputed amount: €1,580
Safety Index:Very low
Our verdict Player stopped responding

Unibet Casino NL - Player regrets gambling while battling addiction.

Closed Submitted: 16 Aug 2023
Disputed amount: €8,000
Safety Index:Very high
Our verdict Player stopped responding

Holland Casino - Player criticizes casino for lack of responsible gambling measures.

Closed Submitted: 16 Aug 2023
Disputed amount: €5,000
Safety Index:Very high
Show more complaints (+10)
Showing 25,661 - 25,670 of 38,248 complaints
1...2,566 2,567 2,568...3,825
Go to pageof 3,825 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.