Divas Luck Casino Review

The player complained that he had deposited with LTC cryptocurrency, played with a bonus and ended up having 485€. After fast verification he requested a withdrawal, but 5 days later, he still wasn't paid out. There was no reaction or update to this complaint since then.

The player complained about the casino not paying out his withdrawal reuest via Bitcoin. The player had been verified and he had already been paid out before. However, this time there were issues with the withdrawal request and the casino support was neither available nor replying to player's contact attempt.

The player from Portugal is experiencing difficulties withdrawing their winnings due to ongoing verification. We rejected this complaint as the funds have been played and account closed before we could intervene.

The player from Finland had requested a withdrawal less than two weeks before submitting this complaint. Their money hadn't been received yet. The Complaints Team had advised the player that withdrawal processing could take up to 14 days and might be delayed due to unfinished KYC verification or a high volume of withdrawal requests. Shortly after, the player confirmed that they had received their money and the issue was resolved. The complaint was then marked as 'resolved' by the Complaints Team.

The player from Bulgaria has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The Norwegian player had requested a withdrawal of 10,000NOK a month prior, but the process had been stalled due to an ongoing account review. This had been a recurring issue as the player had experienced a similar delay during their first withdrawal. The player's account had been KYC verified and they had a balance of 49,924.17 NOK in the casino. After the complaint had been lodged, the casino resolved the issue and processed the player's withdrawal. The complaint was subsequently marked as 'resolved' by the Complaints Team.

The player from Hungary was having difficulties withdrawing winnings due to incomplete verification. After providing the casino with the necessary documents, the player was paid out. The complaint is resolved.

The player from Portugal has been struggling to withdraw his winnings due to ongoing verification. After submitting all the requested documents, the casino told the player that all documents had been received in compliance. The player then tried to request a withdrawal again but was told this would be rejected for security reasons and that the casino would look into the issue. There was no response from the casino to this complaint so it was closed as 'unresolved'. The complaint was then reopened at the request of the casino. They stated that the player had their winnings confiscated due to the use of a VPN, and also that their deposits had been returned. The player confirmed receipt of the payment and that they now consider the matter resolved.