Valiantsin from Belarus deposited money to the casino but he is unable to play games because of an error and unable to withdraw his deposit.
I made deposit in 2018y 150 euro to bahabet casino. But I can't play any slots or make any bets becouse get a error. I try make withdrawal my 150 euro but it's rejected. support don't reply. Still don't get a reply or withdrawal.
Hello Valiantsin
Thank you for submitting your complaint. We are very sorry to hear about your troubles. Could you please send us some screenshots of the error you mentioned? How did you try to contact the casino (email, live chat, phone)?
nothing happened (flash active)
I'm try sent message on e-mail, but that's not working
live chat don't work...
Hello Valiantsin.
I can see a lots of addons in your web browser. One of them is Adblock. I want to ask you please try different browser (IE would be the best) and send us a screenshot if this problem occurs in IE as well.
The point is that no one answers. My withdrawal of funds eventually disappeared and is visible only in history. Well and yes, games still do not open
Hello Valiantsin.
Based on our information. This casino is closed. The communication may be a very difficult. Please be patient.
Thanks.
Hello Valiantsin.
I am afraid that we cant help you with this case. The casino seems to be closed, and support is inactive.
Please try to contact Curacao licensing authority. There is a chance that they would be able to help you.
We are very sorry that we couldn't help you more.