HomeComplaintsAvantgarde Casino - The player's withdrawal is delayed.

Avantgarde Casino - The player's withdrawal is delayed.

Amount: $300

Avantgarde Casino
Safety Index:Very low
Submitted: 04 Jan 2022 | Case closed : 19 Jan 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's withdrawal is delayed for almost 3 weeks. The complaint was rejected as the player stopped responding.

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Public
2 years ago

I requested it over a month ago and they never issued it. I emailed everyday to make sure they had everything and then 17 days later they told me they still needed stuff so I got it to them and now it's been even longer

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2 years ago

Hello Chad,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Avantgarde Casino. Allow me to ask you a few question before we would move forward.

Is this your first ever withdrawal request in the casino? When exactly did you try to withdrawal? Is your account already verified and if yes, since when? Did you use any bonus?

Please note that if it's your first withdrawal, it might take up to 14 days after you verify yourself to process the withdrawal.

Also please forward any relevant proof or screenshots to nikolas.b@casino.guru.

Regards,

Nick

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Public
2 years ago

Hello Chad,

We haven't hear from you in a while. Please note that if we won't get any respond within the next 7 days, the complaint will be rejected.

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2 years ago

The complaint will be now rejected for the above mentioned reason.

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