The player's withdrawal is delayed for almost 3 weeks. The complaint was rejected as the player stopped responding.
Avantgarde Casino - The player's withdrawal is delayed.
Amount: $300
Avantgarde Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.7
Avantgarde Casino has a Safety Index of 2.7, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
I requested it over a month ago and they never issued it. I emailed everyday to make sure they had everything and then 17 days later they told me they still needed stuff so I got it to them and now it's been even longer
Public
Public
2 years ago
Hello Chad,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Avantgarde Casino. Allow me to ask you a few question before we would move forward.
Is this your first ever withdrawal request in the casino? When exactly did you try to withdrawal? Is your account already verified and if yes, since when? Did you use any bonus?
Please note that if it's your first withdrawal, it might take up to 14 days after you verify yourself to process the withdrawal.
Also please forward any relevant proof or screenshots to nikolas.b@casino.guru.
Regards,
Nick
