The player from Spain had requested a withdrawal, but the payment timeframe of 3 to 5 business days had passed. Despite having contacted the casino via email and chat, the player only received excuses regarding the financial department, and the withdrawal status remained pending. The complaint had been kept open for an extended period to allow for processing, but the player did not respond to further inquiries. As a result, the complaint was rejected due to lack of communication.
The player from Spain had requested a withdrawal, but the payment timeframe of 3 to 5 business days had passed. Despite having contacted the casino via email and chat, the player only received excuses regarding the financial department, and the withdrawal status remained pending. The complaint had been kept open for an extended period to allow for processing, but the player did not respond to further inquiries. As a result, the complaint was rejected due to lack of communication.
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