All Wins Casino - The player's unable to withdraw.

I have tried to make a withdrawal but it says I got to play another 1000 before I can make a withdrawal, now when I tried Togo on site is says temporarily unavailable

Hello Colleen,

Thank you very much for submitting a complaint and I'm sorry to hear about your issue with All Wins Casino. Allow me to ask you a few more question before we would move forward.

Is your account already verified in the casino? Do you have any active bonus balance from a deposit or no deposit bonus? Is this your first withdrawal request in the casino?

Note, that if you still need to wager your money, you probably have an active bonus which is not complete yet. Could you please also check your bonus history or wagering history?

Please forward any screenshots and relevant proof to nikolas.b@casino.guru.

Regards,

Nick

Can you tell me what you mean

Dear Colleen,

Can you access your casino account and check if you have any active bonus and make some screenshots of it? Please send them to nikolas.b@casino.guru.

Dear Collen,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Regards,

Nick

The complaint will be now rejected for the above mentioned reason.