Good evening, I accessed the casino and made my deposits, and I won several times. As a result, I continued to gamble with my winnings, in addition to making 180 euros in deposits. However, when I tried to withdraw my funds, the personnel informed me I have to wait 5 days, which I found quite odd. When I contacted them and provided all the necessary documentation, they told me that in order to withdraw my money, I had to keep betting. I followed their instructions, but when I reached out again, they said they would only give me 200 euros due to a supposed x10 rule, of which I had absolutely no knowledge after reading their withdrawal policy; nowhere was such a rule specified. The bottom line is, they don't plan on giving me my winnings, and I no longer hold out hope for getting my 200 euros back. This is the first time I've encountered an incident like this. I won't be playing with them again, and I hope this doesn't happen to anyone else. This casino is an absolute and complete scam. Please be very careful.
Buenos noches, accedí al casino y realicé mis depósitos , gané varias veces por lo que fui apostando lo ganado, además de realizar 180 euros en depósitos, cuando me dispongo a retirar mi dinero, las responsables me dicen que tengo que esperar 5 días , cosa que me parece bastante extraña , contacto con ellos entregó toda la documentación y me dicen que para retirar mi dinero tengo que seguir apostando, sigo las instrucciones y cuando vuelvo a contactar me dicen que solo me van a dar 200 euros por una supuesta regla de x10, de la cual no tenía conocimiento ninguno después de leer su política de retiros en ningún lugar viene especificado tal regla, el caso es que no me piensan dar mis ganancias, y tampoco tengo esperanza en que me devuelvan los 200 euros. Es la primera vez que me ocurre un caso como este. No volveré a jugar con ellos y espero que no le ocurra a nadie más. Este casino es una estafa total y absoluta. Tengan mucho cuidado
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