The player from Chile had reported a delay in processing a withdrawal request of 75,000, which had been denied three times due to verification issues. However, the issue was resolved after the player confirmed they had received the withdrawn funds. Consequently, we marked the complaint as 'resolved' in our system.
All Right Casino - Player’s withdrawal has been delayed.
Amount: $75,000 CLP
All Right Casino
Safety Index:LowSafety Index
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Resolved
Our verdict
Case closed
RESOLVED
Case summary
7 months ago
Public
Public
8 months ago
Translation
I requested a withdrawal of 75,000 and it has not been processed yet. It always states that it's with the payments department, and my request has been denied 3 times. Also, there have been issues with verifying my details.
Automatic translation:
Public
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8 months ago
Dear ronaldsosaa0012,
Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please advise if your account has been fully verified?
- When was the last time you were in contact with casino support and what did you discuss?
Looking forward to hearing from you.
Best regards,
Tomas
Public
Public
8 months ago
Translation
I have already received the money I withdraw
Automatic translation:
Public
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7 months ago
Dear ronaldsosaa0012,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with any online casino in the future. We are here to help.
Best regards,
Tomas
Casino.Guru
