ACR Poker Casino - Player's winnings have not been paid out.

the casino refuses to pay, a complaint was filed against this room more than once, but it existed and still exists, it was refused to pay more than once,

Dear sdfbsdfbhdthb,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Did the casino confiscate your winnings, or has your withdrawal been delayed? If your withdrawal has been delayed, could you please clarify when exactly you requested it? Have you made any successful withdrawals before?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

The casino refused to deposit money and confiscated all the funds, both on my account and on my husband's account

Thank you for your reply, sdfbsdfbhdthb. Did you and your husband participate in any of these strategies? Did you play the same game together?

Dear sdfbsdfbhdthb,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.