The player from India has requested a withdrawal a few days ago. It has been pending since. We rejected the complaint because the player didn't respond to our messages and questions.
Sir I have withdrawn 11900 rs totally but amount has to Ben credited since 3 days
Pls resolve my problem
Dear Jeevan,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please advise if your account has been fully verified?
It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it. Looking forward to hearing from you. Thank you in advance.
Best regards,
Petronela