The player from India has requested a withdrawal. Unfortunately, the payment seems to be delayed. Player’s complaint has been resolved successfully thanks to casino’s goodwill gesture.
24betting Casino - Player’s withdrawal has been delayed.
Amount: 20,000 INR
24betting Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.0
24betting Casino has a Safety Index of 6, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Generous casino
RESOLVED
Case summary
2 years ago
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2 years ago
my withdrawal form is 20000 automatically cancer 24 between wallet and cancer not answer I am trying to 12 13 months waiting but not response and forgetting team
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2 years ago
Dear Basavanna,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand correctly that your payment is still pending inside the account without being processed? How many days ago was your withdrawal requested?
Could you please advise if you’ve submitted a ticket with Casino Customer Support and received any reply already? If you haven’t contacted casino directly yet please go to the website (https://24betting.com/casino), then open the live chat, and the live chat bot will immediately give options:
1) deposit problems
2) withdrawal problems
3) bet problems
Click on the relevant button and input the relevant details that the bot asks for. It is very fast and efficient.
If you’ve already done so and received any kind of reply from the casino, please forward it to petronela.k@casino.guru and specify the ticket number.
Looking forward to hearing from you. Thank you in advance.
Best regards,
Petronela
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2 years ago
I am requesting deposit required but 13 months in waiting but cashino 24 betting team is not only play I can't understand I can't talk English but I can't take in I can't understand cascina Guru spelling but I talk to Kannada
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2 years ago
Do I understand correctly that your deposit hasn't been credited to your casino account?
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2 years ago
As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, 24betting Casino, for your cooperation and a gesture of goodwill.
Basavanna, please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Petronela
Casino.Guru
