24betting Casino - Delayed withdrawal for trusted player.

24betting is licensed app but why didn't give my withdrawals iam truly trustfull customer but still why they didn't give my money

Dear 24betting representative pls give me my money pls justify this is not correct way to treat your trusted customers pls respond and accept my withdrawals

Hello mahendravkr886,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 24betting Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Yes my account was verified. I played my real deposited money and i didn't use any bonus

So many times I asked my withdrawals 24betting casino but no positive response pls justify me.

Hello

Nick

Any update about my complaint?

Hello Sir

Is any progress in my complaint?

Hello sir any update about my complaint

24bettting management still my withdrawals not accepted pls accept my withdrawals give me my money i didnot use any fraud activities why are delaying my withdrawals 24bettting management time passing with me daily I sent lot of mails he managed time pass mails saying like still under review pls respond and accept my withdrawals

Hello mahendravkr886,

As mentioned above, the withdrawal may take up to 14 days. Please let us know once it take longer as until then there is nothing we can do.

Two months completed sir still my withdrawals not accepting

24bettting management daily saying like this your withdrawal request is still under review by cashier desk

Dear 24 betting management pls respond my and what's happened about my withdrawals

Hello sir

Is any progress in my complaint?

Hello mahendravkr886,

Can you please clarify if those canceled withdrawal were made by you or the casino? Also if your last request was on 30.1. can you please confirm whether it is still pending or there's been any update?

Yes sir last four withdrawal requests i was cancelled by me because they didn't accept my withdrawals that's why I cancelled and raised another withdrawal request

Still my withdrawals not accepting four months completed there is no response from 24 betting management

Dear 24 betting management

pls accept my withdrawals and give me my money 24bettting is licensed but why are you doing like this pls don't cheat me

Pls respond or accept my withdrawals

Pls justify me

Hello sir

Is there update about my complaint

Hello mahendravkr886,

Once you cancel a payment, the whole 14 day process starts again. As you did request it on 30.1. it should have arrived by now. As it didn't I will be forwarding your complaint to my colleague Mirka (miroslava.d@casino.guru) who will be assisting you from now on.

Wish you best luck resolving it.

Regards,

Nick

Dear mahendravkr886,

My name is Mirka, and I will be assisting you in solving this case. Now I would like to invite 24betting Casino representative to join this conversation.

Dear 24betting Casino,

Could you please provide more information about this case?

Thank you in advance,

Mirka

Dear 24bettting casino

Still pending my withdrawals pls accept my withdrawals give me my money this is not justified to treat like this

Dear 24bettting casino management

Pls accept my withdrawals still pending as a genuine site how treat like this I didn't accept like this pls as early as possible pls withdrawal my money and waiting for your response

Dear mirka

Is there any update from 24bettting casino?

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

Dear 24bettting casino

24bettting casino this genuine site or fraud site how many days will wait for my withdrawals pls accept my withdrawals otherwise pls respond my conversation pls don't cheat genuine customers this is not right way to treat like this

If you're geniune pls respond otherwise please respond or accept my withdrawals 🙏

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

Dear 24bettting casino

pls respond or otherwise accept my withdrawals

How many days will wait for my withdrawals still pending are you interested to give my withdrawals or not pls respond

24betting casino team will not reply because they have done fraud and cheated me there is no proof to justify them pls put this 24betting into black list and help others to save the money from this fraud 24betting casino company.

If we are deposited money and lossing means they will keep quiet when we start winning and give withdraw request they will give false reason

Dear mahendravkr886,

I have tried to contact the casino repeatedly but had no success. I’m afraid there is not much that can be achieved without cooperation from its side. I will mark the complaint as "unresolved" in our system. I understand this isn't a satisfactory solution to your issue. However, the decrease in the rating caused by unresolved complaints might help to change the casino's approach. If the casino decides to react, we will reopen the complaint, and you will be notified by email.

Since the casino operates under the Costa Rica license which doesn't have the option to file an official complaint with the licensing authority, I can only recommend you choose casinos by their reviews and ratings in the future to avoid situations like this.

I am sorry we could not be of more help on this occasion.

Best regards,

Mirka