22bet Casino - The player struggles to withdraw his balance.

I want to withdraw money that I earn and it does not allow me

Hello romeronelida175,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 22bet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear romeronelida175,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Hello, good afternoon, I solved my problem. I had to make a deposit from ASTROPAY to 22bet and play it and then it still let me withdraw my prize from ASTROPAY. Now I just hope that ASTROPAY will release my prize

Do I understand it correctly that your issue has been resolved?

Yes, luckily I was able to withdraw my prize 🤗🤗💪 that I did spend 1 week to be able to withdraw it since it was not a little money

Thank you romeronelida175 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick