HomeComplaints22bet Casino - Player’s withdrawal has been delayed.

22bet Casino - Player’s withdrawal has been delayed.

Amount: 40,000 INR

22bet Casino
Safety Index:Above average
Submitted: 02 Oct 2020 | Case closed : 18 Oct 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from India had his withdrawal delayed for two weeks. We rejected the complaint because the player didn't respond to our messages and questions.

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4 years ago

I am withdrawal some of amount from 18/09/2020 on 22bet casino but they don't deposit my withdrawal amount in my bank account they were no reply to my email and customer support say wait they will reply your mail i can't understand what to do


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4 years ago

Dear Rakesh,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Please allow me to ask you a few questions, so I can understand the whole situation completely. Which payment method you have opted for to withdraw your winnings? Have you withdrawn funds from this casino in the past? Additionally, could you confirm that your account has been verified successfully? I understand that it might seem like a lot of questions, but I would like to understand your problem as accurately as possible. Thank you very much in advance for your reply.

Best regards,

Petronela

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4 years ago

Dear Rakesh,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

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4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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